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What is TrueReview?

Easily create SMS and email prompts for reviews or surveys while deploying smart drip campaigns that enhance the volume of customer feedback and evaluations. Streamline the experience for pleased customers to leave their reviews by first gauging their sentiments. For those who are unhappy, offer a straightforward way to convey their feedback directly, thereby minimizing the chance of negative reviews being publicly visible. With your customized review requests, customers can provide their insights on selected platforms, such as Facebook, Google, Yelp, or any others you prefer. Organize your customers into categories of satisfaction, allowing you to swiftly guide content customers to your review platforms while simultaneously collecting direct input from those who are less satisfied, which aids in reducing potential negative feedback. By integrating TrueReview with your chosen CRM software, you can effortlessly manage the process, as the application automatically sends out review requests or adds new contacts to your address book when specific actions occur, such as completing a task, closing a ticket, receiving payment, or any other triggers you set up in your CRM. This smooth integration guarantees a steady stream of customer interaction and feedback, fostering a healthier relationship with your clientele. Additionally, this system not only enhances customer loyalty but also helps in identifying areas for improvement, thereby promoting overall business growth.

What is Feedback Link?

Gather customer insights and encourage them to share their positive experiences across the web. By utilizing Feedback Link, you can quickly engage your promoters to promote their satisfaction online. This tool not only enables businesses to assess customer experiences but also transforms satisfied clients into passionate advocates on popular review sites like Trustpilot, Yelp, and Facebook, amplifying their voice in the digital landscape. Additionally, fostering a community of online advocates can significantly enhance your brand's reputation and attract new customers.

Media

Media

Integrations Supported

Acuity Scheduling
Axis LMS
Facebook
Foursquare
G2
GoCanvas
Google Sheets
Google Shopping
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
ServiceTitan
Setmore
Simpro
Square Payments
Tripadvisor
Trustpilot
X (Twitter)
Yelp

Integrations Supported

Acuity Scheduling
Axis LMS
Facebook
Foursquare
G2
GoCanvas
Google Sheets
Google Shopping
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
ServiceTitan
Setmore
Simpro
Square Payments
Tripadvisor
Trustpilot
X (Twitter)
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$23 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrueReview

Date Founded

2019

Company Location

United States

Company Website

truereview.co

Company Facts

Organization Name

Feedback Link

Company Website

www.feedback.link

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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