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What is TrueReview?

Easily create SMS and email prompts for reviews or surveys while deploying smart drip campaigns that enhance the volume of customer feedback and evaluations. Streamline the experience for pleased customers to leave their reviews by first gauging their sentiments. For those who are unhappy, offer a straightforward way to convey their feedback directly, thereby minimizing the chance of negative reviews being publicly visible. With your customized review requests, customers can provide their insights on selected platforms, such as Facebook, Google, Yelp, or any others you prefer. Organize your customers into categories of satisfaction, allowing you to swiftly guide content customers to your review platforms while simultaneously collecting direct input from those who are less satisfied, which aids in reducing potential negative feedback. By integrating TrueReview with your chosen CRM software, you can effortlessly manage the process, as the application automatically sends out review requests or adds new contacts to your address book when specific actions occur, such as completing a task, closing a ticket, receiving payment, or any other triggers you set up in your CRM. This smooth integration guarantees a steady stream of customer interaction and feedback, fostering a healthier relationship with your clientele. Additionally, this system not only enhances customer loyalty but also helps in identifying areas for improvement, thereby promoting overall business growth.

What is RatingFlow?

RatingFlow is a cutting-edge solution for managing reviews that helps local businesses increase their number of 5-star Google reviews while keeping negative feedback under wraps. Instead of sending every customer to your Google listing and relying on randomness, RatingFlow utilizes an intelligent rating threshold that directs pleased customers (those giving ratings of 4-5 stars) straight to Google, while gently steering unhappy customers (1-3 stars) towards a private feedback form for your management. This approach not only boosts your public ratings but also ensures that any potential negative reviews, which could damage your reputation, are delivered directly to your inbox, giving you the chance to address those concerns proactively. Furthermore, the platform is designed with ease of use in mind for business owners who may lack technical skills; with just one click, you can link your Google Business Profile, set your rating threshold, and customize the feedback funnel with your own branding, including logos and color schemes, allowing you to get started in as little as five minutes. By simplifying the feedback process, RatingFlow not only helps businesses enhance their online visibility but also fosters a stronger relationship with their customers by actively addressing their concerns.

Media

Media

No images available

Integrations Supported

Acuity Scheduling
Axis LMS
GoCanvas
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments

Integrations Supported

Google Business Profile

API Availability

API Availability

Pricing Information

$23 per month
Billed annually
Free Trial Offered?

Pricing Information

$97/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

TrueReview

Date Founded

2019

Company Location

United States

Company Website

truereview.co

Company Facts

Organization Name

RatingFlow

Company Location

United States

Company Website

ratingflow.co

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Request

Categories and Features

Review Management

Not specified

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