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What is TrueReview?

Easily create SMS and email prompts for reviews or surveys while deploying smart drip campaigns that enhance the volume of customer feedback and evaluations. Streamline the experience for pleased customers to leave their reviews by first gauging their sentiments. For those who are unhappy, offer a straightforward way to convey their feedback directly, thereby minimizing the chance of negative reviews being publicly visible. With your customized review requests, customers can provide their insights on selected platforms, such as Facebook, Google, Yelp, or any others you prefer. Organize your customers into categories of satisfaction, allowing you to swiftly guide content customers to your review platforms while simultaneously collecting direct input from those who are less satisfied, which aids in reducing potential negative feedback. By integrating TrueReview with your chosen CRM software, you can effortlessly manage the process, as the application automatically sends out review requests or adds new contacts to your address book when specific actions occur, such as completing a task, closing a ticket, receiving payment, or any other triggers you set up in your CRM. This smooth integration guarantees a steady stream of customer interaction and feedback, fostering a healthier relationship with your clientele. Additionally, this system not only enhances customer loyalty but also helps in identifying areas for improvement, thereby promoting overall business growth.

What is Review Highway Pro?

Highway Pro is a web-based platform aimed at assisting local enterprises in gathering reviews from their clientele. By dispatching requests through email or text under the business's name, it motivates customers to share their experiences on platforms such as Google and Yelp. Businesses can easily upload their customer lists, initiate requests for feedback through sales processed via Square or invoices from QuickBooks Online, integrate with numerous other applications via Zapier, or direct receipts and invoices to a specific Magic Review Email address. Furthermore, the service permits a single follow-up reminder to be sent to customers who have yet to respond to the original request. This tool is especially advantageous for various sectors, including eateries, beauty salons, healthcare providers, hotels, and retail outlets aiming to establish a dependable means of collecting customer feedback. Additionally, Highway Pro can be used in conjunction with Review Highway’s NFC and QR review devices or can operate independently to send out review invitations, with device owners benefiting from a reduced monthly Pro rate. This adaptability positions it as a valuable asset for businesses seeking to improve their strategies for customer interaction and feedback collection. As a result, Highway Pro not only streamlines the review solicitation process but also elevates the overall customer experience, making it an essential tool for growth.

Media

Media

No images available

Integrations Supported

Acuity Scheduling
Axis LMS
GoCanvas
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments

Integrations Supported

Google Business Profile
QuickBooks Online
Square POS
Zapier

API Availability

API Availability

Pricing Information

$23 per month
Billed annually
Free Trial Offered?

Pricing Information

$14.90/month
Prices are in US dollars. Review Highway Pro costs $29.90 per month, or $14.90 per month for customers with a Review Highway device. Monthly billing has no contract, and a 30-day free trial is available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

TrueReview

Date Founded

2019

Company Location

United States

Company Website

truereview.co

Company Facts

Organization Name

Review Highway

Date Founded

2024

Company Location

Canada

Company Website

reviewhighway.com/google-review-software/

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Request

Categories and Features

Review Management

Not specified

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