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What is TrueReview?

Easily create SMS and email prompts for reviews or surveys while deploying smart drip campaigns that enhance the volume of customer feedback and evaluations. Streamline the experience for pleased customers to leave their reviews by first gauging their sentiments. For those who are unhappy, offer a straightforward way to convey their feedback directly, thereby minimizing the chance of negative reviews being publicly visible. With your customized review requests, customers can provide their insights on selected platforms, such as Facebook, Google, Yelp, or any others you prefer. Organize your customers into categories of satisfaction, allowing you to swiftly guide content customers to your review platforms while simultaneously collecting direct input from those who are less satisfied, which aids in reducing potential negative feedback. By integrating TrueReview with your chosen CRM software, you can effortlessly manage the process, as the application automatically sends out review requests or adds new contacts to your address book when specific actions occur, such as completing a task, closing a ticket, receiving payment, or any other triggers you set up in your CRM. This smooth integration guarantees a steady stream of customer interaction and feedback, fostering a healthier relationship with your clientele. Additionally, this system not only enhances customer loyalty but also helps in identifying areas for improvement, thereby promoting overall business growth.

What is ReviewRobot?

ReviewRobot is an innovative software solution designed to streamline the management of Google reviews, specifically tailored to help local businesses draw in more customers through Google Maps. This platform provides users with a centralized dashboard to effectively oversee all reviews, facilitating quicker responses through pre-written drafts and ensuring that neither negative ratings nor incomplete responses are ignored. Additionally, the Profile Health feature highlights areas for potential enhancement, while setting rating goals enables businesses to keep track of their improvement journey. The software also includes direct links for reviews and QR materials that motivate satisfied customers to share their positive feedback. By leveraging ReviewRobot, businesses can significantly improve their online reputation, building greater trust with their audience and ultimately increasing sales. A robust online presence not only allows companies to engage more effectively with their customers but also helps them to differentiate themselves in a crowded marketplace. As a result, local businesses that utilize this tool can expect to see a marked improvement in customer engagement and satisfaction.

Media

Media

No images available

Integrations Supported

Acuity Scheduling
Axis LMS
GoCanvas
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments

Integrations Supported

Google Business Profile

API Availability

API Availability

Pricing Information

$23 per month
Billed annually
Free Trial Offered?

Pricing Information

$99/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

TrueReview

Date Founded

2019

Company Location

United States

Company Website

truereview.co

Company Facts

Organization Name

ReviewRobot

Company Location

United States

Company Website

reviewrobot.ai/

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Request

Categories and Features

Reputation Management

Not specified

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