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What is Trust+?

Trust+ is a cutting-edge solution for call recording that enables recordings to be shared directly with callers, enhancing convenience and fostering transparency. This service not only builds trust but also provides a substantial competitive edge in the industry. Integrated smoothly with your IVR system, Trust+ allows callers the choice to record their conversations with the contact center. When they opt for this feature, the conversation is securely archived within the Trust+ platform, and the caller is promptly informed via SMS about how to access their recording easily. Ideal for any business focused on delivering exceptional customer service, Trust+ is applicable across various sectors including telecommunications, utilities, travel, hospitality, logistics, government, finance, and healthcare. This multifunctional tool not only improves the overall customer experience but also deepens the connection between service providers and their clients, ultimately leading to greater customer satisfaction and loyalty. By prioritizing such innovative solutions, organizations can significantly elevate their service standards and differentiate themselves in a competitive market.

What is GTranscribe?

GEN provides a robust transcription solution for Asterisk and FreePBX, leveraging large language models to deliver high-accuracy voice-to-text conversion in multiple languages. The service includes advanced diarization features, allowing for the detailed identification of speakers, and provides a range of output files for deeper analysis. With the ability to integrate seamlessly with existing systems, businesses can easily automate transcription, analyze call data, and monitor performance, all while maintaining full control over privacy and compliance requirements. The service is highly customizable, ensuring that each business can tailor the solution to their unique needs.

Media

Media

Integrations Supported

Integrations Supported

Asterisk
FreePBX

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

£10
For 30 hours of transcription. Prices vary depending on language and diarization options.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ServeMeBest

Date Founded

2013

Company Location

Bahrain

Company Website

www.servemebest.com/products/trustplus/

Company Facts

Organization Name

GEN

Date Founded

1992

Company Location

United Kingdom

Company Website

www.gen.uk

Categories and Features

Call Recording

Archiving
Call Sharing
Instant Retrieval
On-Demand Recording

Customer Service

Not specified

Categories and Features

Transcription

AI / Machine Learning
Automatic Transcription
Full Text Search
Multi-Language Support
Speech Recognition

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