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What is TrustMate?

Improving your Google search ranking is attainable, which will lead to an influx of devoted customers and help you build a strong online identity. After a purchase or service usage, TrustMate proactively contacts customers via email or SMS to solicit feedback. Thanks to a user-friendly “point and clicks” hint system, customers can easily write compelling reviews and attach photos. Once they've submitted their review, they are redirected to a thank you page that motivates them to continue exploring your products and services. This smooth experience boosts customer confidence as they encounter reviews on your site, minimizing their urge to seek out opinions from other sources. A higher search engine ranking enhances the likelihood that new visitors will check out your website. You can also test the system by sending yourself an email invitation and adding a review with the clickable hints to appreciate the straightforwardness of the process. This not only encourages customer interaction but also ensures that reviews generated by your clientele enrich your distinct content, reinforcing their trust in your business without needing to look for external feedback. Establishing this continuous cycle of positive reviews creates a significant loop that benefits your enterprise while fostering customer satisfaction. Ultimately, the synergy between improved rankings and authentic customer reviews can propel your business to new heights.

What is Fera?

Easily manage, import, and add customer reviews, photos, and videos while effortlessly moderating the content. You can also integrate reviews from platforms such as Facebook and Google, enhancing the credibility of your website with diverse feedback. Before any customer-submitted content is published, you have the ability to approve or reject it, ensuring that only high-quality contributions are displayed. Responding to both positive and negative reviews reflects your store's commitment to valuing customer insights. Furthermore, you can rectify any spelling or grammatical mistakes to maintain your brand’s image. Encourage your customers to include photos and videos with their reviews, which significantly boosts the social proof associated with your products. Fera provides third-party verification of genuine buyers, increasing the trustworthiness of your reviews for potential customers. By leveraging Fera’s comprehensive documentation and code examples, you can create a richer user experience. Additionally, it is vital to protect your website and safeguard customer data to foster a reliable online presence. This proactive approach not only enhances customer satisfaction but also contributes to the long-term success of your business.

Media

Media

Integrations Supported

Facebook
Google Shopping
Magento
Shopify
Base.com
Google Cloud Platform
RedCart

Integrations Supported

Facebook
Google Shopping
Magento
Shopify
Axis LMS
BigCommerce
Contlo
EComposer
Etsy
Google
JSON
MESA
Microsoft Excel
ParcelWILL
Replo
ShipBob
Trustpilot

API Availability

Has API

API Availability

Has API

Pricing Information

$6 per month
Free Version
Free Trial Offered?

Pricing Information

$7 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TrustMate

Company Location

Poland

Company Website

en.trustmate.io

Company Facts

Organization Name

Fera

Date Founded

2017

Company Location

Canada

Company Website

www.fera.ai/

Categories and Features

Product Review

Not specified

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Review Management

Not specified

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