TrustRadius vs. G2

Podium is a leading AI-powered platform that combines lead management and multi-channel communication into a single solution, trusted by over 100,000 businesses worldwide to acquire and convert customers effectively. At the heart of Podium’s platform is its AI Employee, an intelligent virtual assistant that ensures businesses engage with leads instantly at any time of day, significantly improving conversion rates and driving revenue growth. Podium centralizes communications by consolidating calls, texts, payment links, and bulk messaging campaigns into one intuitive dashboard, simplifying customer outreach and engagement. The AI Employee automates routine customer interactions, delivering timely, accurate, and personalized responses across all communication channels to maintain strong customer relationships. Podium has been widely recognized for its innovation, earning spots on Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium is backed by prominent investors including Accel, Summit Partners, GV (Google Ventures), and Y Combinator. The platform empowers businesses to not only respond to leads faster but also to collect more customer reviews and boost Google rankings through automated review requests. Podium’s easy-to-use web and mobile apps enable businesses to manage conversations, payments, and marketing efforts seamlessly. With its focus on AI-driven efficiency and customer satisfaction, Podium is a powerful tool for scaling sales and engagement. Its continuous innovation helps businesses stay ahead in competitive markets by providing superior lead conversion and communication solutions.

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

An All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.

Hello from Upper Hand on Slashdot, your reliable partner in outstanding sports facility management and scheduling software. We are dedicated to providing advanced solutions aimed at enhancing efficiency and optimizing operations within sports facilities. Our state-of-the-art facility management software is designed to transform the management of sports complexes and organizations, ensuring better efficiency and resource allocation. In addition, our user-friendly scheduling software makes it easy to coordinate team schedules across different facilities and time zones. At Upper Hand, we focus on empowering informed decision-making through dependable data. Our software solutions feature comprehensive analytics tools, which allow you to maintain a competitive advantage in the ever-evolving sports sector. Visit our profile on Slashdot to find out more about our premium offerings. Experience a new level of excellence in sports facility management with Upper Hand, and see how we can help you achieve your operational goals.

Flowlens is a comprehensive cloud-based CRM, MES and MRP solution tailored for small to medium-sized manufacturers and equipment dealers, providing an all-in-one platform for various business functions. With Flowlens, you can manage everything from sales and inventory to production, shopfloor work progress, traceabilty, quality, profitability, and after-sales service, ensuring a streamlined approach to customer and supplier management, task organization, email tracking, and even automatic document generation. Additionally, Flowlens integrates seamlessly with accounting software such as Xero, Quickbooks Online and Sage 50 allowing for seamless data transfer without the hassle of manual data entry. Users of Flowlens typically save an average of one-two days each week in operational efforts. For those interested in exploring the capabilities of Flowlens further, case studies and a comprehensive demo request are readily available on the website, plus a two-week free trial that includes professional guidance and support. Moreover, Flowlens provides expert implementation and training services to ensure users maximize their experience with the system. - sales, inventory, purchasing - production, profitability - shop-floor data capture - complex multi-level bill of materials and production routes - traceability and quality management - sub-contractor workflow - after sales service and asset history - CRM / Supplier management - automatic stock shortages and PO creation Flowlens is particularly suited to machinery, device and equipment manufacturers including measurement devices, energy management / battery storage, sensors / detectors, pumps, electrical wiring harnesses / looms, assemblers, drones / UAVs / unmanned / uncrewed aircraft systems, water treatment and monitoring, materials handling, farm equipment, transportation equipment including rail and maritime, testing equipment, LED lighting, tooling, subsea equipment and much more.

Our advanced AI functions as an unparalleled agent, expertly equipped to address inquiries and assist customers throughout their entire experience, available around the clock. This solution is not only economical and efficient but also brings immediate domain knowledge and seamless integration capabilities. The conversational AI from Enterprise Bot excels in comprehending and replying to user inquiries across various languages. With its extensive domain expertise, it achieves remarkable accuracy and accelerates time-to-market significantly. We provide automation solutions that seamlessly connect with essential systems, catering to sectors such as commercial or retail banking, asset management, and wealth management. Customers can easily monitor trade statuses, settle credit card bills, extend offers, and much more. By simplifying responses to intricate questions regarding insurance products, we enable enhanced sales and cross-selling opportunities. Our intelligent flows facilitate the quick reporting of claims, streamlining the claims process for users. Additionally, our AI interface empowers customers to inquire about ticketing, reserve tickets, check train schedules, and share their feedback in a user-friendly manner. This comprehensive support ensures that every aspect of the customer journey is smooth and efficient.

Discover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes. - Handle multiple communication channels through a single interface. - Access to tickets is controlled based on roles. - Automatic ticket creation and acknowledgment via email integration. - Comprehensive reporting tools paired with interactive dashboards. - A customer portal tailored to specific roles. - Easy-to-implement business rules and workflows to facilitate automation. - APIs available for seamless integration with external software. We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.

Our cloud-based platform for patient communication and engagement is designed to meet the daily demands of your dental practice, featuring an intuitive interface. With a HIPAA-compliant dashboard, it provides superior digital forms and consents, facilitates two-way communication with patients, enables intraoffice messaging, and automates appointment reminders, confirmations, reviews, recalls, and even includes a personalized app-based loyalty program. Modento effortlessly integrates with your existing Practice Management System, thereby enhancing operational efficiency and reducing the time your staff spends on document scanning and phone calls. Numerous dental offices across the nation have experienced increased case acceptance rates, higher patient retention, improved profitability, and growth in their patient base thanks to Modento. Visit our website today to schedule your demo and discover the transformative impact Modento can have on your practice. By utilizing our platform, you can elevate patient engagement and streamline your operations effectively.

Moxo’s innovative service orchestration platform transforms intricate B2B interactions by providing smooth and efficient experiences. When business processes are disjointed across various departments, clients, vendors, and partners, inefficiencies and risks can emerge. Moxo addresses this issue by integrating workflows, turning disorganized operations into cohesive and cost-efficient solutions that enhance client satisfaction. The Moxo platform accelerates vital processes like client onboarding, document management, and resolving exceptions. As a result, organizations benefit from faster completion times, reduced compliance risks, and outstanding client experiences. With endorsements from leading firms in industries such as financial services, consulting, legal, healthcare, and real estate—including giants like Citibank and BNP Paribas—Moxo is instrumental in orchestrating essential business relationships. This level of trust highlights the platform's effectiveness in optimizing collaboration across various sectors.

Process Street is the Compliance Operations Platform that helps fast-moving teams in regulated industries enforce standards, automate execution, and prove compliance with confidence. It brings document control, workflow automation, and real-time oversight into one unified platform so policies are not just written, they are followed and verified. With Process Street, teams can create version-controlled SOPs and policies using Pages, link them directly to automated workflows, and ensure every task, approval, and data point is tracked with audit-ready logs. Cora, the AI compliance agent, monitors execution in real time, flags issues, and recommends improvements, turning manual oversight into continuous control. Whether you need to onboard employees, prepare for audits, manage policy changes, or enforce vendor compliance, Process Street gives you the tools to do it faster and without the risk of missed steps or tribal execution. Automate form collection, task assignments, escalations, and approvals with no code. Keep teams aligned, even as you scale. Used across financial services, real estate, healthcare, and manufacturing, Process Street supports compliance with standards like ISO 9001, SOC 2, SOX, HIPAA, and FDA CFR Part 11. Thousands of teams at companies like Salesforce, Colliers, Hartford Healthcare, and Drift use Process Street to reduce audit prep time, streamline training, and build systems that run without micromanagement. Every workflow is structured. Every policy is enforced. Every action is proven. With native integrations, role-based access, automated evidence capture, and AI-powered insights, Process Street replaces checklists, spreadsheets, and siloed tools with a closed-loop system of control. If you run high-stakes processes and need to stay compliant without slowing down, Process Street is built for you.