List of the Best G2 Alternatives in 2025
Explore the best alternatives to G2 available in 2025. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to G2. Browse through the alternatives listed below to find the perfect fit for your requirements.
-
1
SpotOn
SpotOn
Streamlined solutions for modern restaurants, hassle-free management awaits!SpotOn Restaurant stands out as a highly integrated and all-encompassing solution in the market. It provides an array of services, including a cloud-based POS system, commission-free online ordering, reservation management, and labor management software, catering to the needs of contemporary restaurant owners. Unlike many larger POS providers, it eliminates common frustrations such as lengthy contracts, unexpected fees and price increases, and a lack of personalized support. This makes it an appealing choice for those seeking a hassle-free experience in managing their restaurant operations effectively. -
2
Cleo Integration Cloud
Cleo
Transform B2B integration with seamless, efficient, scalable solutions.Cleo Integration Cloud stands out as a highly recognized EDI solution designed to enhance B2B integration and improve visibility. CIC streamlines the resolution of EDI issues, speeds up the onboarding of partners, and automates various EDI processes. With comprehensive integration visibility that covers both EDI and non-EDI systems, along with API integrations, it empowers businesses to enhance their revenue-generating activities more effectively and swiftly. By optimizing numerous supply chains for sectors like logistics, manufacturing, and wholesale, CIC plays a crucial role in enhancing operational efficiency. Our cloud-based B2B platform offers effortless integration with ERP, TMS, and WMS systems, transforming intricate and costly processes into seamless, agile, and scalable operations. Utilizing an ecosystem integration strategy, we deliver top-notch B2B functionalities, allowing you to not only automate EDI and API transactions but also onboard partners with ease, thus gaining a competitive advantage in the market. This comprehensive approach ensures that businesses can adapt and thrive in a rapidly changing environment, maximizing their operational potential. -
3
Results.com
Results.com
Empowering businesses to confidently navigate the software landscape.We aim to improve transparency in the B2B software landscape. At present, we are witnessing an extraordinary phase of software advancement, which offers a plethora of choices for businesses. However, this vast array of options can render the task of finding the perfect software for your organization daunting and laborious. Knowledgeable consumers frequently turn to reviews for advice, yet because every business has unique requirements, many reviews tend to express individual perspectives. Rather than relying on subjective opinions, our expert team prioritizes tangible facts and features to help you pinpoint the software that aligns best with your company's specific needs. Choosing the right software is pivotal to the success of contemporary businesses; hence, it is essential to make an informed decision. In conclusion, we conduct the necessary research and streamline the selection process, allowing you to concentrate on what is truly important. Furthermore, our dedication to offering comprehensive insights guarantees that you are equipped with all the information needed to make prudent choices. By doing this, we empower you to navigate the software landscape with confidence. -
4
Crozdesk
Crozdesk
Discover, evaluate, and enhance your software solutions collaboratively.Crozdesk is a platform designed for exploring and evaluating business software solutions. Utilizing advanced artificial intelligence and machine learning methods, Crozdesk efficiently categorizes and ranks an array of software products tailored for businesses. Moreover, users can contribute to the community's collective knowledge by sharing their personal experiences and insights through reviews. This interactive feature not only enriches the content available on the platform but also significantly aids potential users in making informed decisions. As a result, Crozdesk fosters a collaborative environment that encourages engagement and feedback from its user base. -
5
TrustRadius
TrustRadius
Empowering informed choices with authentic, verified technology reviews.TrustRadius is a dedicated platform aimed at reviewing business technology, with a primary focus on improving content quality and preserving data integrity to help buyers make well-informed choices based on sincere and thorough evaluations. We also enable vendors to harness the genuine feedback from their customers effectively. To uphold the authenticity of reviews, every contributor is required to complete a multi-step verification process, ensuring that only actual product experiences are showcased. Furthermore, we enforce a stringent policy that prohibits the sale of leads or the offering of paid placements, which prevents vendors from influencing results in any manner. Each review is meticulously reviewed by our Research Team to verify its quality, detail, and depth before it gets published. On average, our reviews boast over 400 words, offering in-depth insights into every product. This commitment to transparency and authenticity not only fosters trust among users but also strengthens relationships with vendors, creating a reliable environment for all parties involved. Ultimately, our platform stands out as a trustworthy resource in the landscape of business technology reviews. -
6
REVIEWS.io
REVIEWS.io
Boost conversions effortlessly with authentic customer reviews today!Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier. -
7
BigCentral
BQool
Accelerate your Amazon success with automated insights and growth.BQool's BigCentral 7-Figures Growth Cycle provides sellers with vital resources necessary for achieving success as 7-figure earners throughout the entire customer journey. It encompasses aspects such as product and keyword research, marketing tactics, sales techniques, and customer support, all designed to enhance sales on Amazon. By swiftly analyzing the financial aspects of your Amazon business, you can access valuable data-driven insights. The Profit Dashboard offers an in-depth overview of profits and losses, clearly outlining your expenses while highlighting your gross profit. Moreover, the platform's trend analysis and performance metrics enable sellers to easily monitor their current and historical performance, aiding in the accurate forecasting of future business activities. In addition, it simplifies the task of sending Amazon-compliant review and feedback requests, allowing for a seamless process. BigCentral automates these email requests and features a variety of filters and scheduling options, removing the need to manually engage with each "Request a Review" button in Seller Central. This holistic strategy not only streamlines workflow but also empowers sellers to concentrate on business growth without being hindered by monotonous tasks, ultimately fostering a more efficient and productive selling experience. -
8
iLib
iLib
Streamline your online reputation with effortless review management.Effortless Integration of Review Platforms iLib is a complimentary, AI-driven solution crafted to assist businesses in effectively managing and displaying their online reputation through direct links to various review platforms. Rather than simply aggregating reviews, iLib empowers businesses to design a reputation page that connects customers directly to credible review sources, facilitating easy access to feedback from multiple sites. This approach streamlines the online review management process and allows businesses to exhibit their trustworthiness from a single, cohesive location. Building Brand Trust and Enhancing Visibility By consolidating review links, iLib helps businesses project a comprehensive and transparent image to prospective customers. This access to feedback from a variety of platforms allows companies to establish trust with their audience, highlighting genuine customer experiences. The tool not only boosts a business's reputation but also enhances visibility and nurtures stronger connections with customers by providing straightforward access to reviews and reinforcing the brand's dependability. Ultimately, iLib serves as a vital resource for businesses aiming to elevate their online presence and customer engagement. -
9
Feedback Company
Feedback Company
Unlock insights, drive innovation, and empower strategic growth.By consistently asking the right questions to the right people at the right times, you unlock crucial insights into the customer experience, shedding light on trends, requirements, and actionable strategies. This process includes everything from analyzing product feedback to conducting extensive studies involving both consumers and staff. Our review tool is crafted for businesses aiming to stand out in a competitive landscape. Upholding transparency and open communication is essential to our core values, necessitating deliberate attention. What seems clear-cut may not be conventional wisdom, especially within the review sector. As such, Feedback Company embodies reliability and integrity. The essential lesson here is to foster an unwavering curiosity by perpetually inquiring, which is foundational to our ethos. At Feedback Company, we are adept at recognizing the pertinent questions and are equally skilled in active listening. The data we collect consistently illuminates our path forward. Do you have a hunch? If so, harness the data to uncover new perspectives. By integrating data analysis, our committed consultants, rigorous research practices, and benchmarking efforts, we gain deep insights into the feedback landscape, ultimately empowering our clients to better identify their strengths and areas for improvement. This dedication to inquisitiveness and comprehension distinguishes us in an ever-changing industry, where adaptation is key for sustained success. In this way, we not only provide answers but also inspire innovative thinking and strategic growth for all our partners. -
10
Feedaty
Zoorate
Boost your reputation with authentic reviews and feedback!Collect and display authentic reviews for your business and its products to strengthen your reputation in the marketplace. Additionally, consider incorporating diverse forms of user-generated content into your online marketing strategies. By featuring star ratings prominently in Google search results, you can significantly enhance both your conversion rates and website traffic. Simplify the process of gathering reviews by encouraging customers to share their experiences effortlessly, without the requirement of registration. Inspire customer participation by actively asking for their feedback. Customize the emails you send to request reviews to align with your brand’s identity by modifying the text and logo, whether through a built-in editor or by using your own HTML code. Make it simple and straightforward for customers to evaluate your business. Use a single email to ask for their opinions on the shopping journey as well as the products and services they purchased, thus streamlining the feedback collection process. This all-encompassing strategy not only nurtures customer loyalty but also enhances your brand's standing in a competitive market. Ultimately, fostering a strong connection with your customers can lead to long-term success and increased trust in your brand. -
11
AreTheyHappy
AreTheyHappy
Streamline hospitality growth with intelligent insights and collaboration.AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence. * Management of Reviews * Administration of Social Media * Collaboration among Teams and automated task updates * Intelligent ticketing surveys * Reporting that is automated The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality. With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff. Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence. Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand. -
12
Review Tool
Review Tool
Elevate your brand with effortless reputation management solutions.Prospective clients are likely to seek your services through online searches, making it crucial to accumulate a substantial number of 5-star reviews that position your business as the top choice, with a higher volume of reviews bolstering your trustworthiness. Review Tool's reputation management software offers an efficient way to gather these endorsements. With just a few simple clicks, you can seamlessly send out review requests, making it easy for your clients to share their feedback. This all-in-one software provides a complete set of tools for managing your online reviews from a centralized platform. Moreover, you can assess your competitors’ reviews and ratings to better understand how you compare with the top players in your industry. By implementing review and rating schema markup on your website, you can achieve a featured snippet in Google search results, showcasing your average star rating prominently. Additionally, the software allows for an unlimited number of users on your account, which means you can monitor and evaluate your team's effectiveness in generating reviews through a user-friendly reporting dashboard. Not only does this software streamline the process of improving your online reputation, but it also significantly fosters deeper engagement with your customers, making it a valuable asset for any business. As a result, you can effectively enhance your brand's visibility and credibility in the competitive landscape. -
13
RaveCapture
RaveCapture
Transform customer feedback into powerful sales-driving assets.Streamlining the process of gathering and showcasing product and company reviews across your website and social media can significantly boost your sales figures. All essential marketing resources, including customer testimonials, product reviews, visual promotional tools, and discount codes, are conveniently available in one place. By incorporating genuine photos and videos from your customers, you can bring your website to life, creating a more engaging experience for visitors. Offering coupons is another effective strategy to promote repeat purchases and foster customer loyalty. Enhance your review collection efforts by utilizing SMS messaging to connect with your customers directly. By featuring customer testimonials prominently on your website and social media, you can establish trust and encourage potential buyers. Utilizing on-site displays or social media content to highlight reviews throughout the customer journey can effectively enhance the buying experience. Additionally, sharing your star ratings on search engine results pages, like Google, along with user-generated content across social media, can further amplify your reach. Leveraging content created by your customers is a powerful way to stimulate new sales through your various marketing channels; thus, it is vital to prioritize this strategy for growth. With these approaches, you can create a more interactive and trustworthy online presence that resonates with your audience. -
14
BayReviews
TargetBay
Empower your brand with authentic user reviews today!Consumers find user-generated content to be 9.8 times more persuasive than influencer-created content when making purchasing decisions. By collecting and sharing user reviews online, businesses can significantly improve the customer journey. Shoppers trust online reviews to the same extent as personal recommendations from their friends and family, which highlights their importance. In addition to being a valuable marketing tool, customer reviews can also enhance your website's ranking in search engine results. It is essential to gather ratings, reviews, personal experiences, and images from your customers to enrich their shopping experiences and influence their purchasing decisions. Engaging with customer feedback helps them feel recognized and appreciated. Our intuitive platform ensures that you never miss a chance to connect with your shoppers. Responding to customer inquiries about your products can assist them in making informed purchasing choices. User-generated content is distinct, deeply relevant, and authentic, which contributes to improving your website's visibility in Search Engine Results Pages (SERPs), ultimately leading to increased traffic and engagement. By cultivating a community around your brand, you can foster loyalty and encourage repeat business while simultaneously boosting your credibility in the marketplace. Establishing an ongoing dialogue with your customers can further enhance their experience and deepen their relationship with your brand. -
15
Shapo
Shapo
Shapo is a software organization located in the United States and provides software named Shapo. Shapo has a free version. Shapo provides 24/7 live support and online support. Cost begins at $29 per month. Shapo is offered as SaaS software. Shapo is a type of review management software. Shapo includes training through documentation. Some alternatives to Shapo are RatingE, Famewall, and Trust. -
16
Bazaarvoice
Bazaarvoice
Empowering brands to connect, innovate, and inspire shoppers.Transforming the way brands and consumers engage, create, and innovate is essential as the needs of consumers continue to change. Just like them, we are constantly evolving. We gather a diverse range of user-generated content (UGC), including reviews, visual materials, and inquiries from shoppers. To expedite content acquisition, leverage our sampling services and community involvement. Engage with potential buyers early in their decision-making process to enhance their shopping journey. By identifying customers when they are actively seeking products, you can provide an exceptional shopping experience. Authentic customer-generated content is favored by search engines, which can significantly boost your search traffic. Be present during all crucial purchasing moments, ensuring that you assist individuals in making confident decisions regardless of where they choose to shop. It's vital to have your content accessible across all platforms—online, in physical stores, and on social media—globally. Utilize buyer insights to optimize your strategies. Our comprehensive tools will equip you with valuable knowledge about your customer base, empowering you to develop superior products, create impactful marketing campaigns, and foster inspiring shopping experiences that truly resonate. Ultimately, this approach not only enhances brand loyalty but also builds trust with your audience. -
17
Cloutly
Cloutly
Elevate your feedback game with personalized video requests!Everyone leads busy lives, and often review requests can become lost in the shuffle and go unnoticed. You may reach out, but it feels like no one is paying attention, right? However, requesting reviews doesn't need to be a mundane, mechanical process. This realization led to the creation of Cloutly, a platform designed to help you break through the noise by sending personalized video requests for reviews and managing all your feedback seamlessly in one location. In today’s world, customers are inundated with countless marketing emails and text messages daily. Instead of contributing to the clutter, why not differentiate yourself from the crowd? With Cloutly, you can launch customized review campaigns—either through text or video—that are not only opened and acknowledged but also leave a lasting impression on your audience. You have the flexibility to personalize your outreach by designing multi-step, multi-channel review campaigns that are organized by customer type, service, or category. Our platform ensures you can gather reviews from nearly any source and monitor feedback across more than 40 review sites, helping you surpass competitors in search rankings and establish yourself as the go-to choice for potential customers comparing options online. Start your journey with a free 14-day trial at cloutly.com and see the difference for yourself. -
18
LocalClarity
LocalClarity
Elevate your brand with powerful local visibility solutions.Businesses of varying scales, ranging from small, single-location establishments to large Fortune 500 multinational corporations, leverage LocalClarity's platform to boost their visibility in local searches, strengthen their brand image, and connect with their customers effectively. Key Features Include: * Management of Customer Reviews * Listings in Local Directories * Engagement on Local Social Media * Insights from Search Data * Distribution of Reports * Monitoring Competitors Unique Features: * Management of Visual Content * Bulk Listing Capabilities through Spreadsheets * Analysis of Review Sentiment and Emotion * Engine for Automation * AI-Generated Responses * Reviews for Apps and Software * Language-Specific Workflows * Automated Responses for Customer Queries This comprehensive suite of tools ensures that businesses stay ahead in a competitive landscape while maintaining a strong local presence. -
19
AppFollow
AppFollow
Maximize app success with streamlined reviews and insights!Your prompt engagement with the demands of the mobile industry is crucial for success. Centralize the monitoring of app performance, including ratings, reviews, and organic growth metrics. Utilize a comprehensive review management system that streamlines your processes and conserves valuable time. This all-encompassing ASO (App Store Optimization) solution facilitates the organic user acquisition journey. Every stakeholder in the mobile app development process can reap the benefits of a unified workspace designed for collaboration. By minimizing the time dedicated to managing reviews, you can enhance the efficiency of your customer support operations. The Ratings & Reviews Dashboard allows for responses to all app feedback from a single location. With features such as automated translations, tagging, and replies, your workflow becomes even more efficient. Essential KPIs and SLA tracking are available for customer support, ensuring that you meet your service-level agreements. Seamless integration with platforms like Helpshift, Salesforce, and Zendesk enhances your support capabilities. Boost your organic installs and achieve a competitive edge in app rankings. The ASO Dashboard provides critical KPIs and metrics to assess your ASO effectiveness. Stay informed about trends in keyword popularity and utilize keyword research automation that leverages real-time data, along with a difficulty score and additional keyword metrics. Gain valuable marketing insights that enhance your app's visibility and utilize app page optimization tools that can significantly improve your app's performance in the marketplace. By taking advantage of these resources, you can ensure sustained growth and visibility in the ever-evolving mobile app landscape. -
20
Surveyed
Spicyfy Ventures
Transform customer insights with engaging video and text feedback.Elevate your product assessments by integrating authentic video and text feedback from real customers. Begin by outlining the metadata for your survey, clarifying the type of questionnaire you will use and whether you will solicit video or text responses. After providing a thorough description of the product you want to evaluate, you can extend invitations to your entire user base as many times as necessary. Upon gathering the desired feedback, you have the option to create individual videos for each reviewer or to consolidate their responses into a single, cohesive video, based on what suits your needs best. Utilizing video surveys significantly enriches your comprehension of customer emotions, offering insights that exceed those obtained from conventional text surveys. We categorize feedback into positive and negative segments using sentiment analysis, giving you a clear perspective on customer viewpoints. Participants can conveniently share their thoughts through our user-friendly app or website, both designed to ensure smooth functionality. Our commitment to security is paramount, effectively safeguarding your data from any unauthorized access right from the beginning. This innovative method not only strengthens your connection with customers but also provides invaluable insights into their experiences, fostering a deeper understanding of their needs and preferences. By adapting to this approach, you position your brand to thrive in a competitive landscape. -
21
Yumpingo
Yumpingo
Transform customer feedback into actionable insights for growth.Supervise every aspect of your customers' experience—from the essence of your brand and how your services are provided, to their overall contentment—to meet your business objectives and reach even higher aspirations. Establish a user-friendly, mobile-accessible review mechanism that gathers real-time feedback on customer satisfaction across all online platforms. Connect immediate customer insights to business outcomes, facilitating informed changes that can be made either during a shift or on a broader scale. Obtain thorough, real-time evaluations of your brand's effectiveness across different channels, allowing you to assess its impact on Net Promoter Score (NPS) and overall customer satisfaction, which helps in implementing focused improvements where they are most needed for both experience management and financial growth. Collaborate with various departments, from Marketing to General Management, to assign responsibilities, tackle complaints, share critical visuals, and ensure every customer interaction is addressed successfully. Investigate deeply to uncover the root causes of customer satisfaction, exposing the rationale behind each feedback score and setting the stage for ongoing enhancement. By grasping these insights, companies can not only refine their strategies but also build more robust relationships with their customers, leading to long-term loyalty and success. Ultimately, a commitment to understanding and acting on customer feedback will empower businesses to adapt and thrive in an ever-changing market. -
22
unitQ
unitQ
Elevate product quality with global insights and proactive monitoring.Stay aware of the subtleties in product quality with unitQ Monitor, a tool that assesses vital customer feedback sources—like App Store ratings, Zendesk requests, and social media interactions—across more than 100 languages to detect emerging product challenges. With a diverse array of user feedback available about your product, unitQ Monitor enables you to engage actively with your audience. By employing thorough cross-channel oversight, unitQ Monitor carefully analyzes customer sentiments from multiple platforms, including the App Store, Zendesk, Reddit, and Twitter, to name a few. The insights gathered transcend geographical boundaries; they are globally sourced as we convert feedback from over 100 languages into English for comprehensive evaluation. Utilizing machine learning techniques, we efficiently filter translated feedback to reduce distractions and false alerts, highlighting actionable Quality Issues that might otherwise remain hidden. Furthermore, unitQ Monitor offers dynamic dashboards and reports that emphasize the most significant Quality Issues trending at any given time, keeping you updated on your customers' most urgent concerns. This proactive methodology allows companies to quickly resolve issues, thereby improving overall customer satisfaction and fostering a more responsive business environment. As a result, unitQ Monitor not only enhances product quality but also strengthens customer loyalty and trust over time. -
23
Pixlee TurnTo
Pixlee TurnTo
Empowering brands to harness community-driven content seamlessly.Pixlee TurnTo empowers marketers and ecommerce professionals to seamlessly incorporate user-generated content (UGC) and influencer marketing alongside text-based community contributions like Ratings & Reviews, Checkout Comments, and Community Q&A, all without needing extra technical expertise. Our distinctive method prioritizes the customer in marketing strategies, highlighting content that has been shown to enhance revenue, improve brand loyalty, and increase engagement. With the intuitive platform offered by Pixlee TurnTo, brands can easily discover, curate, publish, and optimize content sourced from their community, including customers, influencers, and employees. This content can then be disseminated across key marketing channels such as ecommerce websites, email campaigns, and physical store displays. By merging UGC and influencer content with shoppable features throughout the customer journey, brands that utilize Pixlee TurnTo are positioned to gain even greater benefits from their social, community, and ecommerce initiatives, ultimately leading to a more cohesive marketing strategy. -
24
TargetBay
TargetBay
Transform your marketing with automated, insightful email campaigns!Utilize targeted automated email campaigns to enhance your marketing efforts. With user-friendly email templates, you can effortlessly schedule and monitor your emails for effectiveness. Encourage more user-generated reviews to boost the impact of your email campaigns. Gain immediate insights from your audience to inform your strategies. Elevate brand visibility and reconnect with customers who may have slipped away, leveraging reviews and user-generated content to do so. Track email performance metrics, conduct A/B testing, personalize your messages, ensure your email deliverability remains optimal, and foster ongoing customer engagement. Implement pre-designed email sequences that automatically guide users through each phase of their journey via an autoresponder series. By promptly engaging customers, you can significantly enhance their retention and encourage repeat business, ultimately leading to a more successful marketing approach. -
25
iReview
iReview
Transform your online presence with powerful reputation management tools.iReview Reputation Management is a cutting-edge tool designed to shape and steer your online presence. By employing sophisticated sentiment analysis and continuous tracking, iReview enables you to improve and oversee your digital reputation effectively. Every interaction on the internet adds a layer to your brand's distinct narrative. iReview meticulously evaluates user-generated content and transforms it into valuable insights that can be acted upon. By consolidating reviews, comments, and mentions, it crafts a unified story, allowing you to take complete control of your online image. Utilize iReview's personalized strategies to identify potential public relations challenges, seize opportunities for brand enhancement, and build authentic relationships with your audience through timely alerts. The intuitive dashboard showcases sentiment patterns and reveals deeper trends, granting you an edge over competitors. Use public perception to sharpen your tactics, develop compelling messages, and innovate with accuracy. With iReview, you enter a space where your reputation can flourish, all tailored by your own efforts, ensuring that your digital identity reflects your true values and goals. -
26
Rivyo
Webcontrive
Transform reviews into trust, boosting sales effortlessly today!Rivyo is an innovative Shopify application that enables retailers to collect and showcase customer reviews and star ratings, enhancing brand credibility through social proof. This multifunctional tool supports both photo and video testimonials, promotes user-generated content, and includes a Q&A section to boost customer engagement and increase sales. Moreover, it streamlines the transfer of reviews from other platforms like Amazon and AliExpress, making it easier for essential feedback to integrate smoothly into Shopify stores. Retailers can display reviews across various pages of their online shops, automate email requests for reviews, and utilize Google Rich Snippets to improve their search engine visibility. Rivyo also offers customization features to ensure the app matches the store's aesthetic, while users can monitor analytics to evaluate the effectiveness of their review collection strategies. Designed for easy installation and user-friendly navigation, the app also provides responsive support via live chat and email. Additionally, it prominently features the store's average rating in a popup widget accessible from any page, enhancing the overall shopping experience and encouraging shoppers to make well-informed purchasing choices. Ultimately, Rivyo not only aids in building trust but also plays a crucial role in driving conversions for online retailers. -
27
Merchant Centric
Merchant Centric
Unlock customer insights to drive sales and growth!Analyze the insights gathered from customer reviews that positively impact sales, and engage with clients on the platforms where they are most active. Discover the valuable elements hidden within customer feedback data to identify the crucial factors that boost revenue for your business. Obtain actionable insights that will enable you to surpass both national and local competitors in your industry. By investigating the strategies of high-performing companies nationwide, you can implement best practices that align with their success. Research indicates that extended wait times for food after ordering significantly harm revenue compared to top competitors. Evaluate your food delivery processes to guarantee that your kitchen staff and servers are adequately trained. Highlight the components of customer feedback that have a direct correlation with your sales outcomes. Ensure that all levels of management are aware of their performance metrics across regional, district, and individual locations. Monitor business performance by identifying operational and staffing hurdles, while also reviewing feedback for all your establishments from a unified platform. Furthermore, synchronize customer feedback from your website with insights from social media to boost overall customer satisfaction and drive improvements. This holistic strategy will not only optimize your operations but also cultivate a deeper relationship with your customers, ultimately leading to sustained growth. By continuously refining these processes, you can enhance your business's resilience in a competitive market. -
28
re:spondelligent
respondelligent
Transform feedback into insights, engage customers effortlessly today!A review management tool enables users to keep track of online evaluations from over 50 different review platforms, offering in-depth analysis of feedback through cutting-edge semantic analysis to obtain crucial insights about customers. With the help of the re:Score algorithm, monitoring your online reputation becomes a straightforward task. Additionally, the application allows you to engage directly with reviews via the app or the innovative Response Assistant feature. We ensure that your responses are not only personalized and professional but also customized to fit the language of the review, allowing for seamless publication with a single click. This functionality enhances your ability to connect with customers on a more personal level and fosters a positive online presence. -
29
Amsmailer
Amsmailer
Transform your Amazon business with automated reviews and alerts!Elevate your Amazon review game, keep a close watch on sales, and receive real-time alerts regarding your Amazon listings! By leveraging our service, you can potentially increase your Amazon reviews by as much as eight times, gain notifications about Buy Box hijackers, negative reviews, and product suspensions, and monitor seller feedback through a detailed sales dashboard. Amsmailer acts as your efficient automated assistant for managing customer service and listings on Amazon! You can trust that our software meets all compliance standards, allowing you to streamline your business operations without worry. Amsmailer also provides timely notifications for any negative reviews or seller feedback rated three stars or lower, enabling swift issue resolution. Our robust software allows you to respond quickly to scammers, listing hijackers, and adverse reviews while also enabling you to send a carefully crafted series of automated emails to your customers. This feature can significantly increase the likelihood of receiving genuine positive reviews, potentially boosting your totals by up to eight times! With this cutting-edge tool at your fingertips, you'll be well-equipped to improve your Amazon presence and enhance customer satisfaction effectively. Moreover, Amsmailer not only simplifies your tasks but also empowers you to focus on growing your business while we handle the details. -
30
TrustLoop
TrustLoop
Automate feedback collection, enhance reviews, boost social credibility.The implementation of automated feedback and review systems tailored for tech applications, augmented by artificial intelligence, facilitates the acquisition of favorable reviews that enhance social credibility. By deliberately capturing internal feedback at crucial times, especially when customers voice their discontent, you can guide happy customers to leave outstanding 5-star reviews on selected third-party sites. Our AI integration not only simplifies this procedure but also automatically gathers and analyzes useful insights from the feedback and reviews collected. You have the ability to customize your popup widget with your own CSS, which will not affect your website's performance, and it requires only a couple of lines of code to set up. Once in operation, it can be programmed to run on its own, freeing you to concentrate on other tasks while you effortlessly download reports, evaluate reviews, and enjoy a consistent stream of positive feedback. The platform features a user-friendly survey builder that is easy to navigate, enabling swift and comprehensive customization of surveys, widgets, and landing pages, and it can be smoothly incorporated into your email sequences or dashboard. Additionally, the straightforward editing capabilities for any component allow you to adjust your strategy as needed without complications. This adaptability not only allows you to refine your methods continuously but also enhances your ability to engage customers effectively, ensuring that your approach remains relevant and impactful over time. By leveraging these tools, you can create a more dynamic and responsive feedback ecosystem that ultimately supports long-term growth and customer satisfaction. -
31
ReviewsCollect
ReviewsCollect
Streamline app feedback, enhance engagement, and boost performance!Centralize all your app evaluations on a single platform, complete with real-time notifications for incoming feedback. Engage directly with users by responding to their reviews, and easily export the information to CSV for deeper analysis. Effortlessly monitor any application with ReviewsCollect, which allows you to retrieve reviews for any app available on both the App Store and Google Play from one convenient hub—just search for your desired app, and we will compile all pertinent reviews. You can swiftly export this data to CSV, providing you with valuable insights into user sentiments related to your app and its competitors across both platforms. Efficiently navigate through reviews by leveraging various categories, courtesy of our automated classification feature, which saves you significant time. Access both positive and negative feedback simultaneously, while also having the flexibility to sort specific reviews based on customized topics you create. This systematic method not only improves your app management capabilities but also empowers you to make more informed strategic choices grounded in user feedback, ultimately enhancing your app’s performance and user satisfaction. Furthermore, staying ahead of user trends can significantly boost your app's visibility and relevance in a competitive market. -
32
Appbot
Appbot
Unlock customer insights and enhance engagement effortlessly today!Appbot is a vital tool for companies that value customer insights through ratings and reviews. It provides exceptional monitoring, response features, and analytical instruments tailored for reviews from all major app stores. By quickly retrieving new reviews, Appbot keeps your team aligned with user opinions and feelings. Its specialized Amazon review analysis tool helps you boost your seller performance efficiently. You can assess customer feedback with ease and make necessary adjustments to enhance your products or listings. The platform promotes team synergy by integrating with tools like Slack for product teams and Zendesk for customer support. Recognizing the international scope of your user base, Appbot automatically collects reviews globally without needing manual translations. It simplifies this by translating app and product feedback in real-time, allowing you to see both the translations and the original texts together. Furthermore, Appbot enables you to monitor changes in user sentiment, review frequency, and star ratings over time, offering valuable insights into how users respond to your modifications. In essence, it equips organizations to focus on user feedback and consistently enhance their services. This ultimately leads to a more engaged customer base, fostering loyalty and satisfaction. -
33
Localboss
Localboss
Simplify review management and strengthen customer connections effortlessly.Running a local business presents numerous challenges, but with LOCALBOSS, you can simplify the process of tracking Google reviews, removing the need for complex rating calculators or spreadsheets that complicate monitoring your rating trends and seizing potential opportunities. LOCALBOSS is tailored to support a diverse range of businesses, including restaurants, retail shops, and automotive services, enabling effortless review management directly from your mobile device. You can uncover your true score without depending on various online tools or cumbersome spreadsheets to determine your actual review rating. Furthermore, LOCALBOSS provides a clear percentage calculation to visualize your progress toward reaching your next rating milestone, allowing you to easily gauge how close you are to achieving it. Monitor your authentic rating trends daily, monthly, and annually while identifying any service-related issues that may emerge, and keep track of the volume of reviews your business receives with ease. Additionally, the platform allows you to share your rating and development with customers and supporters at the click of a button, encouraging those who have yet to review to lend their feedback, ultimately strengthening your bond with your clientele. This efficient method not only saves valuable time but also boosts your business’s reputation and deepens customer engagement, making it an essential tool for successful local management. Moreover, by streamlining the review process, LOCALBOSS empowers you to focus on enhancing your services and fostering lasting relationships with your customers. -
34
Swell
Swell CX
Transform customers into enthusiastic advocates for your brand!Customers have the potential to become powerful advocates for your brand. By generating more 5-star reviews, enhancing local search visibility, attracting additional clientele, and fostering customer engagement, businesses can unlock significant growth. Utilize emails and texts effectively to gather trustworthy reviews. Understanding customer sentiments can lead to improved service experiences. Fresh reviews not only boost your search rankings but also draw more patrons through your doors. When customers are delighted, they evolve into enthusiastic supporters. Engage in conversations, ask for feedback, and consolidate reviews in a single platform. Swell stands out as the premier solution for accelerating local business success, ensuring that your brand thrives in a competitive market. -
35
Grade.us
Grade.us
Elevate your brand's reputation with powerful review management tools.Grade.us is an online platform designed for managing reputation that caters to SEOs, digital marketing agencies, and various brands. Among its key features are monitoring reviews, generating new ones, and promoting online feedback. Users can gather customer reviews through email drip campaigns and an array of tools, receiving notifications for new reviews across Google, Facebook, and over 100 specialized review platforms. Additionally, the platform provides a WordPress plugin and a floating carousel widget to display top reviews on your website, alongside the ability to automatically share these outstanding reviews on social media. Furthermore, Grade.us equips agencies with a comprehensive suite of tools for resellers, allowing for white-labeling of services, lead generation, and an expansion of their reputation management offerings. With these capabilities, businesses can enhance their online presence and engage more effectively with their customers. -
36
Spectoos
Spectoos Inc.
Transform testimonials into powerful tools for online success!Spectoos is an innovative platform designed to enhance the capabilities of website owners through a diverse range of widgets. It simplifies the process of gathering and managing testimonials effectively. Users can easily obtain testimonials from prominent review platforms like Yelp, Amazon, TripAdvisor, LinkedIn Recommendations, Twitter, and Facebook. Additionally, there is an option to create a tailored testimonial request form for sharing with customers. These testimonials can be seamlessly integrated into any webpage via a widget commonly referred to as the Faceboard. Furthermore, Spectoos offers insightful performance metrics, such as identifying the most popular testimonials, along with an SEO Page that helps drive more traffic to users' websites and a host of other valuable features to boost online presence. -
37
GrowthScore
GrowthScore
Transform feedback into loyalty with powerful NPS solutions.This simple yet powerful NPS tool is designed to effectively evaluate and improve customer satisfaction. You have the ability to send tailored NPS surveys that embody your brand’s identity, allowing you to collect essential feedback on a daily basis. Connect with your customers through various platforms such as in-app notifications, websites, or email. With the advantage of real-time analytics, you can observe trends, recognize satisfied customers, and detect those who may require additional attention. Utilize live data to oversee NPS outcomes across different aspects, including communication channels and geographical areas. Moreover, you can categorize and prioritize product issues, assign them to your team, and ensure proper follow-through to resolve any concerns. By enhancing the customer experience, you can transform detractors into advocates and show appreciation to your dedicated supporters. In addition, you can set up automated processes that prompt content customers to share their experiences on prominent review platforms or engage in referral initiatives, thereby extending your brand’s reach. Ultimately, this solution goes beyond measuring customer satisfaction; it plays a vital role in cultivating enduring relationships with your audience while also providing valuable insights for continuous improvement. By consistently monitoring and adapting your strategies, you can ensure that your approach remains effective and aligned with customer needs. -
38
A social media scheduling and analytics platform tailored for small businesses, social media experts, and digital agencies, SocialPilot empowers users to automate their marketing strategies. With an extensive array of features categorized in each plan, SocialPilot aims to simplify the management of social media marketing efforts. Additionally, SocialPilot Reviews is a robust tool designed to help businesses enhance their online reputation management. It enables users to consolidate customer feedback from various platforms, making review management more efficient. The tool supports bulk email and SMS capabilities for streamlined review requests, enhancing engagement. Teams can track, analyze, and respond to reviews in real-time, which fosters better communication with customers. Furthermore, SocialPilot Reviews integrates smoothly with CRM systems, facilitating improved customer interaction, elevating brand perception, and ultimately driving business growth. By leveraging these functionalities, businesses can cultivate a more positive online presence.
-
39
ResponseScribe
Shout About Us
Tailored responses to enhance brand voice and engagement.ResponseScribe offers a specialized service dedicated to creating customized replies to customer reviews, making sure they resonate with your brand's identity and are sent out within just a few hours. You can easily link your review platforms and customize your profile to kick off the process. Our team will securely connect to your selected review sites and will ask for key information to ensure that every response is distinct and true to your brand's voice. Once your account is established, our professionals will get to work quickly, delivering personalized replies to customer feedback within a short timeframe. You can track the status of these tailored responses and remain involved via real-time notifications that allow you to approve or modify any replies straight from your smartphone or email. With options for text and email alerts, you have control over how much you want to engage in the response process. Moreover, our service automatically evaluates customer reviews and identifies patterns, which helps you formulate effective strategies to boost overall customer satisfaction. By leveraging ResponseScribe, you enhance communication with your audience while also gathering insightful information about their needs and preferences, ultimately leading to a more tailored customer experience. This way, your business can adapt and thrive in an ever-changing marketplace. -
40
Trustify
Trustify
Transform customer feedback into trust and business growth.Trustify leverages authentic customer feedback to offer innovative marketing solutions for your business. Research indicates that around 70% of shoppers base their buying choices on the reviews they come across. By building trust through real testimonials, you can connect with countless prospective clients online. Furthermore, effective customer reviews can boost sales by as much as 30%, particularly when complemented by a tailored and well-structured review page. Our dedicated team enhances your profile to ensure it garners maximum visibility and interest. Each review serves as a vital interaction that bolsters your brand's trustworthiness. Trustify simplifies the feedback process by automatically aggregating reviews from platforms like Google, Facebook, Tripadvisor, and Booking.com, allowing you to present them all in a single, convenient location. This approach not only enables you to effectively showcase your reviews to potential clients but also improves your organizational efficiency. With features specifically designed for various industries and a plethora of customization options, Trustify effectively engages your desired audience. By consolidating customer reviews, you can significantly improve your reputation while simultaneously driving business growth. In a competitive marketplace, leveraging these testimonials can be the key to standing out and attracting more customers. -
41
StackTome
StackTome
Unlock powerful insights and elevate your customer engagement!StackTome is an all-encompassing data platform aimed at boosting organic traffic by effortlessly embedding semantically relevant review content throughout numerous pages of your website. It empowers users to explore beyond mere ratings by utilizing sentiment analysis and A/B testing to pinpoint and present the most influential reviews effectively. The platform provides access to user-generated content from an array of review sources, including Google, Trustpilot, Feefo, and Reviews.io, in addition to social media sites like Facebook, Twitter, and LinkedIn. Users have the ability to create customized responses to positive feedback tailored to specific customer segments, while efficiently channeling negative comments to customer support for swift resolution. Before adopting audience segmentation strategies, clients frequently invested over €10,000 to secure upwards of 2,000 high-value product sales. By leveraging StackTome, businesses can unlock significant insights from their data! Moreover, with just a few clicks, you can seamlessly integrate StackTome with your e-commerce platform and top marketing tools, paving the way for endless growth possibilities through smooth connections. This method not only simplifies business processes but also significantly boosts customer engagement and satisfaction. Embracing this innovative platform offers the potential to transform how companies interact with their clientele. -
42
GuestRevu
GuestRevu
Effortlessly gather feedback, enhance reputation, drive success.Leverage GuestRevu to effortlessly gather valuable feedback from your guests while maintaining a robust online reputation. Our innovative platform provides the necessary tools and insights to connect with your guests, learn from their experiences, and enhance your offerings based on their input. Through customized surveys and feedback forms, you can gain a profound understanding of your guests' viewpoints. Featuring branded surveys that reflect your unique identity and personalized questions, you can obtain the precise data you need. Say goodbye to the tedious task of searching for reviews, as we simplify your online reputation management process. Our service consolidates reviews from various leading platforms into one comprehensive dashboard, allowing you to easily monitor guest sentiments across multiple websites. Furthermore, amplify your online review presence by integrating with Google and TripAdvisor, enabling guests to provide feedback directly through your tailored surveys. This streamlined process not only increases your review quantity but also improves your visibility in search rankings. In addition, keep track of operational, maintenance, and marketing initiatives with our integrated service ticket system, ensuring your business runs efficiently. By adopting this comprehensive strategy for feedback and reputation management, you empower your organization to succeed and flourish in today’s competitive market. Ultimately, a strong reputation can significantly enhance customer loyalty and drive repeat business. -
43
Local Siren
Local Siren (Local Siren - Digital Marketing Agency)
Elevate your local presence, connect, and thrive effortlessly!In the rapidly evolving digital landscape, small businesses frequently encounter considerable hurdles in achieving visibility on Google and various local search platforms. This lack of visibility can hinder their ability to reach potential customers exactly when they need them the most. At Local Siren, we focus on improving your business's online profile to not only enhance your visibility but also to ensure you shine in local search outcomes. Our specialized knowledge enables you to dedicate your efforts to your primary goals—catering to your customers and growing your enterprise—while we manage the complexities of local SEO. By collaborating with us, you can effectively connect with your community and guarantee that your services are showcased prominently in crucial areas. Let Local Siren be your partner in establishing a significant presence in the local market, ensuring your business is recognized and valued. In doing so, you'll create lasting relationships with customers that can drive your success forward. -
44
ReviewPro
Review Rank
Empowering hoteliers to elevate guest experiences through innovation.ReviewPro provides an extensive array of tools and methodologies designed to assist hoteliers in enhancing the guest experience. With the ability to collect feedback from every interaction throughout the guest journey, hotel brands can effectively manage this information through a centralized dashboard. This consolidation allows for the identification of critical areas in need of enhancement. Furthermore, hoteliers can leverage an AI-powered messaging platform to automate guest communications, enabling quicker and more efficient responses to inquiries and requests. These innovative tools empower hoteliers to address issues promptly while guests are still present on the premises. By utilizing insights from guests, hotels can refine their service offerings, increase their online presence, elevate their rankings on platforms like OTAs and TripAdvisor, boost revenue, and enhance their overall reputation in the industry. Ultimately, this leads to a more satisfying and memorable experience for guests. -
45
Ovation
Ovation
Unlock insights, elevate satisfaction, and boost your revenue!Transforming guest feedback into practical insights can significantly increase your revenue. By understanding the sentiments of both on-site and off-site customers, you can quickly resolve issues, elevate your 5-star ratings, and streamline the process of gathering insights to improve customer retention. Gather essential customer data across all your locations, regardless of whether interactions occur through third-party delivery or online orders. Experience a remarkable improvement in measuring satisfaction, achieving results that are 18 times more efficient than conventional methods. With Ovation’s customer chat platform, your staff can promptly engage with guests to resolve their concerns and actively win them back in real-time. Enhance customer satisfaction through swift communication, which proves to be 16 times more effective than depending solely on online reviews. Leverage our sophisticated machine learning algorithms to identify areas that need improvement, both on-site and off-site. Furthermore, develop a deeper insight into individual customer preferences, enabling your marketing team to customize strategies based on specific behavioral traits and boost overall engagement. This comprehensive approach not only elevates customer satisfaction but also fosters loyalty and promotes sustained revenue growth, ensuring long-term success. As a result, businesses can cultivate stronger relationships with their clientele, ultimately leading to a more vibrant and profitable enterprise. -
46
SoTellUs
SoTellUs
Transform customer feedback into powerful testimonials effortlessly.Our groundbreaking review platform provides immediate access to thousands of written, audio, and video testimonials. In today's market, where your business's success relies heavily on feedback, it is crucial to differentiate yourself among numerous competitors claiming superiority. SoTellUs not only facilitates the collection of reviews across various platforms like Google, Facebook, and Yelp, but it also stands out as the sole video review system globally. Utilizing our patent-pending technology, customers can create impactful video reviews that are shared instantly with a broad audience. Our unique app streamlines the process of gathering audio, written, and video feedback from customers at the peak of their satisfaction with your services. Clients appreciate the simplicity and speed of leaving a review, which enhances their overall experience. Additionally, our system is equipped to reach clients worldwide through text and messaging, ensuring that no customer is left out, regardless of their location. This comprehensive approach maximizes your business's visibility and credibility in a crowded marketplace. -
47
Better Business Bureau (BBB)
Better Business Bureau
Empowering consumers, elevating businesses, fostering trust and integrity.BBB provides a range of educational resources and initiatives aimed at empowering and protecting consumers as they navigate the marketplace. Our mission is to assist you in overcoming any difficulties you encounter, whether it’s filing a complaint, leaving a review, reporting deceptive advertising, or informing us about potential scams. You’ve found the right place for support. For businesses: In a competitive market where countless companies vie for consumer attention, achieving BBB Accreditation signals that your business is ethical and thoroughly vetted. By seeking BBB Accreditation, you convey to potential customers that your operations are rooted in honesty and integrity. Being recognized as a BBB Accredited Business increases your visibility among clients searching for trustworthy enterprises. The BBB Accreditation Seal not only bolsters the reputation of over 400,000 businesses across North America but also assures that your company meets the BBB Standards for Trust, thereby enhancing customer confidence and setting you apart from your competitors. This dedication to ethical practices fosters trust and paves the way for enduring relationships with your customers, ensuring long-term success for your business. -
48
Whitespark
Whitespark
Boost visibility and attract clients with effortless local SEO.Whitespark aims to improve your customer acquisition efforts through Google by enhancing your search rankings and accelerating local search success with its all-encompassing tools and managed citation services. Its features, which include citation building, review generation, and ranking tracking, enable you to boost visibility, attract a larger client base, and simplify the management of local search efforts. You can keep an eye on your performance across search engines like Google and Bing in various contexts, such as the local pack, local finder, maps, and organic search results. The Reputation Builder tool makes it easier to cultivate online reviews and collect customer feedback, while the Local Citation Finder helps you quickly identify vital citations that competitors have, potentially improving your local ranking. By employing Whitespark’s managed citation and local SEO services, you can leave the labor-intensive tasks to us and concentrate on effectively serving your new clients. This approach not only gives you a competitive edge but also helps you enhance interaction with your listings and take charge of your branded search outcomes, ensuring your business flourishes in a saturated market. Our dedication to your success guarantees that as your rankings rise, your capacity to engage with prospective customers will likewise increase, ultimately leading to sustained growth and success. Moreover, by continuously optimizing your local SEO strategy, you can maintain an upward trajectory in your business's visibility and client acquisition. -
49
FrigginYeah!
FrigginYeah!
Navigate market competition with insights for strategic success!We help you navigate the market landscape by thoroughly examining your competitors' pricing tactics, which in turn allows you to make well-informed decisions regarding your brand. Discover who secures the Buy Box and identify all third-party sellers associated with a product listing. Remove unauthorized sellers that could potentially harm your brand's reputation. Our service identifies and tracks all sellers on platforms such as Amazon, Walmart, and eBay that violate your minimum advertised price policies. We tailor our technology to monitor your competition closely, ensuring you obtain the essential insights needed for successful pricing strategies. Whether your competitors are on Amazon, Walmart, Google, Wayfair, or Houzz, our tracking capabilities encompass all these platforms. Keeping an eye on your rivals involves more than merely understanding their pricing; we also scrutinize their product descriptions, images, and other pertinent details. By analyzing customer feedback on your competition, you can make more strategic and advantageous decisions. Furthermore, FrigginYeah!’s product review monitoring tool provides timely notifications about your brand’s reviews across various platforms like Amazon, Walmart, and Wayfair, keeping you updated on customer sentiments. This all-encompassing strategy not only allows you to stay competitive but also enhances your brand's reputation effectively, fostering long-term growth and customer loyalty in the process. -
50
RocketData
RocketData
Elevate your business visibility and connect with customers!RocketData is an intuitive platform that simplifies the oversight of your business details and reviews across more than 20 location-oriented services, such as widely used maps, search platforms, directories, GPS navigation tools, and social media networks. Not only does the platform improve your company's data visibility on these services, but it also detects and rectifies inaccuracies while automatically protecting your information. Furthermore, RocketData encourages interaction with local patrons by tracking discussions across multiple channels, providing a cohesive interface for collecting customer input and responding in a timely manner. Our broad integration capabilities include Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenStreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, as well as numerous local services tailored for specific regions. By adopting RocketData, businesses acquire thorough control over their digital presence on key location-based platforms, which greatly enhances online visibility and drives more foot traffic to physical storefronts. This holistic strategy not only allows companies to manage their reputation effectively but also fosters meaningful connections with their customers in the digital realm. Ultimately, RocketData equips businesses with the tools necessary to thrive in an increasingly competitive market.