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What is TrustWILL?

TrustWILL is a dynamic application tailored for ecommerce businesses that leverages artificial intelligence to boost customer interaction and facilitate the collection of reviews, enabling merchants to efficiently gather, manage, and display photo and video testimonials that enhance social proof, improve conversion rates, and foster brand loyalty. The platform offers customizable review widgets that can effortlessly integrate into various sections of an online store, including product and category pages, with diverse layouts and branding choices that allow merchants to exhibit star ratings, customer images, videos, and badges that highlight the best reviews. It streamlines the automated collection of feedback via email and QR codes, provides multi-language support for reviews, and includes moderation capabilities along with AI-driven insights that summarize customer sentiment, identify valuable content, and assess review performance across a range of products and marketing efforts. Furthermore, TrustWILL boasts detailed analytics dashboards that aid in measuring the impact of reviews on customer engagement and conversion rates, effortlessly syncs with Shopify stores for enhanced operational efficiency, and delivers 24/7 support to assist teams in effectively implementing the app on any theme or storefront. With its extensive array of features, TrustWILL empowers ecommerce businesses to dramatically enhance their customer experience, drive sales growth, and maintain a competitive edge in the online marketplace. By utilizing this innovative tool, retailers can not only increase their visibility but also cultivate a loyal customer base eager to share their positive experiences.

What is Formgong?

Formgong combines three website tools for small businesses: customer reviews, an AI help chat and contact forms. On the reviews side it sends review requests to buyers, shows text, photo, video and voice reviews with a widget, carousel or badge, imports reviews from other apps and CSV files, and feeds them to Google Merchant Center. The help chat replies to visitors using only the business's own pages, files and facts and admits when it does not know. The forms side is a hosted endpoint: any HTML, React or AI-built form sends submissions to Formgong, which stores them in an inbox and delivers them by email and Telegram, with spam filtering, file uploads, Google Sheets, Notion and webhooks. It works with Shopify, WooCommerce, Wix, WordPress and static sites, has a free plan and stores data in the EU.

Media

Media

No images available

Integrations Supported

CWILL
Shopify
Shopify Plus

Integrations Supported

Discord
Google Sheets
Slack
Telegram

API Availability

API Availability

Has API

Pricing Information

$19 per month
Free Version

Pricing Information

$6/month
Free plan: 250 submissions a month. Starter: $6 a month or $60 a year for 1,000. Pro: $19 a month or $190 a year for 25,000. Agency: $39 a month or $390 a year for 50,000, shared by all client sites.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

CWILL

Date Founded

2014

Company Location

United States

Company Website

www.cwill.com/trustwill/

Company Facts

Organization Name

Formgong

Date Founded

2026

Company Website

formgong.com

Categories and Features

Customer Retention

Not specified

eCommerce Tools

Not specified

Categories and Features

Online Form Builders

Not specified

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