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What is TrustYou?

TrustYou is a dynamic platform designed to help businesses thrive by harnessing the significance of attentive listening. It offers a user-friendly system for collecting guest feedback, making the process both effective and quantifiable. By leveraging guest insights, TrustYou enables companies to tap into the true value of customer opinions. - Create countless avenues for guests to express their needs and receive prompt responses. - Analyze reviews from across the web to inform smarter business strategies. Showcase hotel reviews on both the platform and Google, allowing positive testimonials to drive reservations. Through its innovative approach, TrustYou equips businesses to foster trust, enhance decision-making, and ultimately succeed in their endeavors. This commitment to understanding customer voices ensures that companies stay ahead in a competitive market.

What is IntuitiveStay?

Independent B&Bs, guesthouses and boutique hotels lose 15-25% of every booking to OTA platforms. IntuitiveStay gives them a way to recover it. The Direct Booking Win-Back feature sends a personalised email to happy returning guests who opted in during their stay, inviting them to book direct next time. Two or three recovered bookings per month covers the cost of the platform entirely. IntuitiveStay also protects online reputation by intercepting unhappy guests before they reach TripAdvisor or Google. A QR code opens a private 60-second feedback form. Low scores alert the owner instantly. High scores nudge guests toward public reviews automatically. The Team Intelligence suite runs monthly anonymous staff surveys with flight risk detection, flagging declining morale at property level before it becomes a resignation. Owners get time to act rather than a resignation letter. Staff who receive positive guest mentions earn a Service Signature credential, a portable verified EI qualification they carry through their career. Recognition that costs the operator nothing and increases retention. Free plan with no card required. Paid plans from £27.99/month. Flat rate. No per-user fees. No contracts.

Media

Media

Integrations Supported

5stelle*
BrillantEZ HMS
Frontdesk Anywhere
HiRUM PMS
Hotel Superhero
HotelAppz
MasterYield
Preno
ShalomCloud
Storable Newbook
Ulyses Cloud
eZee Absolute
hoteliga
iMatrix Software

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

£34.99
Free Plan - £0.00
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

TrustYou

Date Founded

2008

Company Location

Germany

Company Website

www.trustyou.com

Company Facts

Organization Name

IntuitiveStay

Date Founded

2026

Company Location

United Kingdom

Company Website

www.intuitivestay.com

Categories and Features

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

Categories and Features

Reputation Management

Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
White Label

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