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What is Trustami?

Obtain a thorough understanding of customer feedback regarding your products and services. Make the most of your public reviews to effectively highlight all customer insights on your website or e-commerce platform! By gathering consumer experiences from multiple sources, you can significantly improve both site traffic and sales conversions for your business. Present all feedback and experiences in a unified badge, which you can tailor to meet your specific needs. By merging reviews from different channels and showcasing them on your site, you foster increased trustworthiness in your online brand. Moreover, featuring review stars in Google search results can greatly enhance your website's visibility and organic traffic. We compile all relevant reviews about your business from diverse platforms, synthesizing this data into a single reliable badge. Additionally, we relay your business reviews to Google, enabling the display of Google stars in search results for improved presence. This strategy not only highlights your reputation but also encourages potential customers to explore your products and services further, ultimately leading to greater engagement. By leveraging these tools, you can create a compelling online presence that resonates with consumers.

What is ReviewBot?

ReviewBot offers real-time monitoring of customer reviews, keeping you informed about valuable feedback so you can catch critical insights without missing a beat. It allows for easy receipt of reviews via familiar platforms like Slack, Zendesk, and email, integrating seamlessly into your team's existing tools. ReviewBot meticulously analyzes customer feedback from a variety of sources, including the iOS App Store, Mac App Store, Google Play, Google My Business, Yelp, and Amazon worldwide. With features that let you filter notifications by star ratings, you can customize alerts to suit your specific needs. This eliminates the hassle of checking multiple app stores or managing yet another dashboard. By integrating with popular platforms such as Slack, Microsoft Teams, and Zendesk, ReviewBot helps you maintain your workflow without interruption. All reviews and reports are consolidated in one easily accessible location, enabling quick and strategic responses. This proactive stance not only protects your ratings but also minimizes the risk of losing potential customers due to unresolved app or service issues. Furthermore, ReviewBot offers direct links to each review, allowing you to respond swiftly within the application itself, thus optimizing your customer engagement strategy. Ultimately, this all-in-one tool empowers businesses to improve their reputation while effectively managing customer relations, fostering a more responsive and engaged interaction with users.

Media

Media

Integrations Supported

Amazon
Google Business Profile
Yelp
Airbnb
Etsy
Gambio
Glassdoor
JTL-Shop
Jimdo
Lightspeed Retail
LinkedIn
PlentyONE
PrestaShop
Rakuten Intelligence
Shopify
Treatwell
Wix
X (Twitter)
XING
eBay

Integrations Supported

Amazon
Google Business Profile
Yelp
Airbnb
Etsy
Gambio
Glassdoor
JTL-Shop
Jimdo
Lightspeed Retail
LinkedIn
PlentyONE
PrestaShop
Rakuten Intelligence
Shopify
Treatwell
Wix
X (Twitter)
XING
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

€19.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trustami

Date Founded

2015

Company Location

Germany

Company Website

www.trustami.com/en/

Company Facts

Organization Name

ReviewBot

Date Founded

2016

Company Location

United States

Company Website

reviewbot.io

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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