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What is Trustane?

Trustane delivers a thorough managed hosting service tailored for VICIdial, catering specifically to the needs of contact centers. It implements VICIdial on both virtual private servers and dedicated-core configurations across multiple regions, while also offering installation and management services for customer-provided servers. The platform includes an intuitive browser-based interface that presents crucial data about call-center operations, such as server statuses and floor conditions, along with wallboards that notify agents and supervisors of waiting callers, rising campaign drop rates, lead shortages, and any screens that stop reporting. The service package integrates vital features like security upgrades, routine updates, continuous monitoring, nightly off-site backups, recording compression and retention, comprehensive reporting, and lead integration through VICIdial's API. Clients must arrange their own SIP carrier since Trustane does not sell call minutes or impose fees based on the number of agents. The pricing structure for hosted servers is based on hourly rates with a maximum limit for monthly billing, while management of customer-owned hardware comes with a standard fee. Additionally, the service effectively supports various types of campaigns, including outbound, inbound, and blended campaigns, leveraging the capabilities of the VICIdial platform to provide customers with operational flexibility. This adaptability allows businesses to tailor their strategies according to the specific demands of their campaigns and clientele.

What is KingAsterisk?

KingAsterisk Technologies has built its reputation as a global leader in contact center software by delivering more than 2,000 successful projects and serving over 1,500 clients. With 14+ years of expertise, the company develops advanced telephony solutions that empower organizations to improve customer engagement, streamline workflows, and reduce operational costs. Their software offers comprehensive features, including predictive dialing powered by AI, intelligent IVR, avatar dialers, CRM integration, and unified multi-channel communication. Designed for scalability and security, KingAsterisk’s solutions are cloud-ready and support seamless expansion as businesses grow. Real-time reporting, analytics, and call supervision provide transparency and allow teams to make informed, data-driven decisions. The company’s flexible approach includes custom dial plans, AGI scripting, and integration with leading CRMs to ensure each deployment fits the client’s exact needs. Industries such as telecom, healthcare, real estate, education, finance, and government benefit from their tailored solutions. With dedicated technical support available around the clock, KingAsterisk ensures uninterrupted operations and long-term reliability. Clients consistently report improved efficiency, higher productivity, and stronger customer satisfaction as a result of adopting their solutions. In short, KingAsterisk blends innovation, customization, and proven expertise to deliver world-class contact center technology.

Media

No images available

Media

Integrations Supported

VICIdial

Integrations Supported

API Availability

API Availability

Pricing Information

$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial Offered?

Pricing Information

$25
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Trustane

Date Founded

2026

Company Location

India

Company Website

trustane.com

Company Facts

Organization Name

KingAsterisk Technologies

Date Founded

2008

Company Location

United Kingdom

Company Website

kingasterisk.com

Categories and Features

Managed Hosting

Not specified

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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