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What is Tustena CRM?

Tustena CRM showcases the forefront of extended customer relationship management solutions provided by the TeamSystem group. Since its launch in 2003, it has positioned itself as one of the most thorough and competitive CRM offerings in the market, drawing on deep Italian expertise and research. The competitive landscape has evolved from a focus on production systems to an emphasis on improving customer service and managing business relationships more effectively. By incorporating Tustena CRM into their suite of management tools, organizations can greatly improve their customer monitoring, reduce costs, and increase profitability. This platform efficiently organizes vital services and automations related to customer management, optimizing both time and resource utilization. With Tustena CRM, the processes of tracking activities, scheduling appointments, and managing email communications turn into a collaborative endeavor, leading to a significant reduction in the time spent searching for information within the organization. As a result, businesses not only enhance their operational efficiency but also cultivate a more streamlined and effective approach to managing customer relationships. Ultimately, Tustena CRM represents a pivotal tool for companies aiming to thrive in a customer-centric market.

What is Harmony?

Harmony acts as a headless AI project manager that boosts enterprise delivery by enhancing project management functions without requiring new user licenses, extra dashboards, or additional applications for teams to adopt. It seamlessly integrates with current systems, tools, and workflows, taking over the coordination and follow-up responsibilities usually performed by a Project Coordinator or Junior PM, and progressively assumes more comprehensive project management roles as it gathers context, establishes trust, and proves its effectiveness throughout the delivery process. Operating within familiar collaboration platforms such as email, Microsoft Teams, Slack, SMS, and WhatsApp, it also relays verified updates to the established systems of record. Instead of waiting for directives, Harmony serves as a perpetual virtual team member: consistently engaged, contextually aware, and proactively driving project success by monitoring communications, documentation, calendar updates, resource distribution, dependencies, risks, and all delivery activities. This cutting-edge approach enables teams to concentrate on strategic high-level initiatives while Harmony meticulously manages the complex details essential for effective project completion. Furthermore, its ability to evolve and adapt to the team's needs makes it an invaluable asset in any project environment.

Media

Media

Integrations Supported

Microsoft Teams
Slack
WhatsApp

Integrations Supported

Microsoft Teams
Slack
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Digita

Company Website

www.teamsystem.com/media/files/1546_TustenaCRM_DEP_TSSDEP204-00.pdf

Company Facts

Organization Name

Harmony

Date Founded

2023

Company Location

United States

Company Website

www.coworked.ai/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

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