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What is Two Hat?

A specialized neural network has been created to streamline the process of triaging reported content online. For years, social media platforms have relied on users to report abusive conduct, hate speech, and various forms of online harm. These flagged reports are then sent to moderation teams that evaluate each one individually. Many platforms face a deluge of reports on a daily basis, with a considerable number being resolved without any further action taken. However, reports concerning urgent issues—such as suicidal threats, violent incidents, terrorism, or child exploitation—may be at risk of being ignored or addressed too slowly. Such delays can lead to severe legal consequences as well. In accordance with the German law known as NetzDG, social media companies must remove reported hate speech and illegal content within a 24-hour window, or they could face fines of up to 50 million euros. As similar laws regarding reported content are emerging in nations like France, Australia, and the UK, the demand for efficient moderation methods is becoming increasingly paramount. The Predictive Moderation product from Two Hat enables platforms to create a custom AI model that learns from the consistent decisions of their moderation teams, thus improving both the speed and accuracy of responses to urgent reports. This advancement not only bolsters user safety but also aids platforms in effectively navigating the intricate landscape of legal compliance. Furthermore, it represents a significant step forward in the ongoing effort to maintain online communities that are both safe and respectful for all users.

What is Respondology?

Remove hateful, racist, and damaging comments, along with any spam that disrupts your social media channels. This sophisticated moderation system can process content in 22 different languages in just seconds. Organizations like the NFL, NBA, NHL, NASCAR, and Premier League, along with various consumer brands, rely on this technology to take back control of their online interactions. Malicious remarks are promptly detected and removed from your posts before they can be seen by your players or fans, ensuring your brand’s reputation remains intact at all times. Offensive comments are hidden from everyone except the original commenter, who remains unaware that their words are invisible to others. Combining advanced A.I. filtering with a dedicated team of over 1,000 human moderators who continuously oversee your social media, this solution alleviates your team from this responsibility. These moderators are skilled at identifying and eliminating harmful content that automated systems might miss. This single platform provides extensive management and customization options for moderation across all social media channels, enabling swift responses through preloaded, regularly updated keyword and emoji filters that can be adjusted to suit your brand's unique requirements. Consequently, your online community can flourish in a secure and positive atmosphere, fostering authentic interactions without the concern of disruptive negativity. This holistic approach not only enhances engagement but also builds trust and loyalty among your audience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Two Hat

Date Founded

2012

Company Location

Canada

Company Website

www.twohat.com/predictive-moderation-template/

Company Facts

Organization Name

Respondology

Company Location

United States

Company Website

respondology.com

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Categories and Features

Brand Protection

Case Management
Domain Monitoring
Investigation Management
Marketplace Monitoring
Mobile App Monitoring
Paid Search Monitoring
Prioritization
Social Media Monitoring

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

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