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What is Tyler Resident Engagement Platform?

Tyler Technologies' Resident Engagement Platform acts as an all-encompassing digital center that connects residents with a variety of local and state services. It employs a unified digital identity and access management system, enabling users to log in once and access personalized portals that showcase relevant services, forms, and resources. The platform incorporates personalization engines to present tailored content and notifications, while functionalities such as secure payment processing and digital wallet features facilitate effortless bill payments and fee submissions right within the platform. Furthermore, it offers two-way messaging and chatbot assistance, coupled with user-friendly design elements, ensuring that inquiries and transactions are handled efficiently and inclusively. Administrators gain the advantage of customizable dashboards, allowing them to manage content, workflows, and user roles without the necessity for custom development, while real-time analytics provide insights into engagement metrics and highlight areas for improving service delivery. The blend of these features creates a more interconnected and responsive community experience for all users, ultimately enhancing their interaction with local services. This innovative platform not only simplifies access but also empowers residents to engage actively with their community resources.

What is TenantText?

TenantText is an AI-driven communication platform that simplifies the interaction between tenants and property managers through text messaging, eliminating the need for complex apps, logins, or cumbersome systems. This service empowers residents to pose their questions and receive quick, intelligent responses to common queries regarding balances, policies, parking, and maintenance concerns, facilitating prompt assistance without requiring staff intervention. The AI assistant is specifically designed to understand property-related documents, such as lease agreements, rules, FAQs, and maintenance procedures, which allows it to deliver accurate and context-aware responses while also aiding tenants in troubleshooting typical issues. Furthermore, TenantText can compile detailed maintenance requests, incorporating descriptions and images, ensuring that property teams have all necessary information from the beginning, which helps them prioritize and resolve issues more efficiently. This cutting-edge platform not only improves communication but also cultivates a more productive relationship between tenants and property management teams. By bridging the gap in communication, TenantText enhances overall tenant satisfaction and streamlines property management processes.

Media

Media

Integrations Supported

Okta

Integrations Supported

Rent Manager

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$59 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Tyler Technologies

Company Location

United States

Company Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Company Facts

Organization Name

TenantText

Company Location

United States

Company Website

www.tenanttext.com

Categories and Features

Resident Engagement

Not specified

Categories and Features

Resident Engagement

Not specified

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