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What is Tyler Resident Engagement Platform?

Tyler Technologies' Resident Engagement Platform acts as an all-encompassing digital center that connects residents with a variety of local and state services. It employs a unified digital identity and access management system, enabling users to log in once and access personalized portals that showcase relevant services, forms, and resources. The platform incorporates personalization engines to present tailored content and notifications, while functionalities such as secure payment processing and digital wallet features facilitate effortless bill payments and fee submissions right within the platform. Furthermore, it offers two-way messaging and chatbot assistance, coupled with user-friendly design elements, ensuring that inquiries and transactions are handled efficiently and inclusively. Administrators gain the advantage of customizable dashboards, allowing them to manage content, workflows, and user roles without the necessity for custom development, while real-time analytics provide insights into engagement metrics and highlight areas for improving service delivery. The blend of these features creates a more interconnected and responsive community experience for all users, ultimately enhancing their interaction with local services. This innovative platform not only simplifies access but also empowers residents to engage actively with their community resources.

What is Tyler Case Management Development Platform?

Empower your workforce with Tyler’s low-code application development platform tailored for case management, powered by Entellitrak. Government agencies at every level require the collection, oversight, and sharing of information, but each organization has its own unique processes. Our Case Management Development Platform allows you to design and deploy customized case management and business process management applications that precisely fit your distinct workflows and operational needs. It adopts a data-centric approach, ensuring that critical information is prioritized for collection. By creating a collaborative environment for both business and IT teams, it simplifies the development journey. The platform is adaptable to your specific workflows through fully customizable Application Accelerators and Agile development practices. Its open architecture grants remarkable flexibility and independence from specific platforms. You also have the option to select from various secure hosting solutions to accommodate your deployment preferences. Furthermore, the platform is equipped with seamlessly integrated modules for mobility and document management, making your case management solutions both thorough and efficient. Ultimately, this platform not only meets present challenges but also proactively addresses future requirements as government operations continue to evolve, ensuring long-term adaptability and success.

Media

Media

Integrations Supported

Okta

Integrations Supported

Okta

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tyler Technologies

Company Location

United States

Company Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Company Facts

Organization Name

Tyler Technologies

Date Founded

1980

Company Location

United States

Company Website

www.tylertech.com/products/case-management-development-platform

Categories and Features

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

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