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What is Tyler Resident Engagement Platform?

Tyler Technologies' Resident Engagement Platform acts as an all-encompassing digital center that connects residents with a variety of local and state services. It employs a unified digital identity and access management system, enabling users to log in once and access personalized portals that showcase relevant services, forms, and resources. The platform incorporates personalization engines to present tailored content and notifications, while functionalities such as secure payment processing and digital wallet features facilitate effortless bill payments and fee submissions right within the platform. Furthermore, it offers two-way messaging and chatbot assistance, coupled with user-friendly design elements, ensuring that inquiries and transactions are handled efficiently and inclusively. Administrators gain the advantage of customizable dashboards, allowing them to manage content, workflows, and user roles without the necessity for custom development, while real-time analytics provide insights into engagement metrics and highlight areas for improving service delivery. The blend of these features creates a more interconnected and responsive community experience for all users, ultimately enhancing their interaction with local services. This innovative platform not only simplifies access but also empowers residents to engage actively with their community resources.

What is Tyler Ethics Management?

Tyler's Ethics Management solution optimizes the entire ethics management workflow by automating the generation, evaluation, and submission of annual financial disclosure forms and ethics training records. This software is built to align with the complex regulations that govern ethics management initiatives and provides a range of summary reports that users can create based on their specific roles and access permissions. Furthermore, organizations have the flexibility to customize additional reports to meet their individual needs. The system also includes a robust audit finding management tool that simplifies the management of audit compliance programs. In addition, the background investigation software plays a crucial role within the larger framework of personnel security and suitability, which includes adjudication, evaluation, analytics, and billing processes. Tyler’s Criminal Justice Information System application further streamlines the organization and tracking of data and workflows, offering essential assistance to federal law enforcement agencies in effectively managing a variety of cases. This extensive array of tools showcases Tyler’s dedication to improving both compliance and operational effectiveness across the ethics management and law enforcement fields, ultimately fostering a more transparent and accountable environment. By integrating these systems, organizations can achieve a higher standard of integrity and efficiency in their operations.

Media

Media

Integrations Supported

Okta

Integrations Supported

Okta

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tyler Technologies

Company Location

United States

Company Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Company Facts

Organization Name

Tyler Technologies

Company Location

United States

Company Website

www.tylertech.com/solutions/courts-public-safety/courts-justice/investigations-audits/ethics-management

Categories and Features

Categories and Features

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