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What is UMAI?

Our customizable booking platform removes fees associated with direct bookings while enabling you to promote and sell distinctive guest experiences. Additionally, reservations can be made at no cost through social media channels like Instagram, Facebook, and Google. You have the ability to set up automated notifications for your guests and implement deposits or cancellation policies for larger groups and special events. UMAI provides comprehensive control and insight into all guest information, including their previous visits and purchasing patterns, which helps you to engage with each guest as if they are a loyal customer. By monitoring your guests across various locations, you can gain a complete understanding of their interactions with your brand. Our system can highlight guests who haven't returned recently, recognize those with upcoming birthdays, and identify individuals you wish to see more frequently. Plus, automated personalized marketing campaigns can enhance your outreach efforts. This approach not only strengthens customer relationships but also drives loyalty and repeat business.

What is Chezlist?

Chezlist is an all-encompassing management system designed for waitlists and reservations specifically for restaurants. Guests can effortlessly join the waitlist by scanning a QR code at the entrance or clicking on a link, which negates the necessity for downloading any applications; after being added, they receive a text message alerting them when their table is ready. Restaurant personnel can easily oversee the queue from any mobile device, allowing them to include walk-in customers, track both projected and actual wait times, and seat patrons in an organized manner. Additionally, restaurant owners can take advantage of a web-based dashboard that enables them to set up locations, grant staff access via passkeys, and tailor the guest-facing waitlist interface to reflect their brand identity. Chezlist features two subscription options: the Core tier, which is complimentary and includes basic waitlist capabilities, and the Pro tier, which offers SMS notifications along with the option for restaurants to present their waitlist on a distinctive subdomain. This service primarily caters to independent eateries and smaller restaurant groups that seek a guest experience similar to what OpenTable provides, while also steering clear of per-cover reservation fees or hefty monthly expenses. The intuitive design of Chezlist not only streamlines the operational workflow but also significantly enhances the overall dining experience for both guests and staff. Moreover, its ability to adapt to various restaurant needs makes it a versatile solution in the competitive dining market.

Media

Media

No images available

Integrations Supported

Google
Google Tag Manager
Meta Pixel
Stripe

Integrations Supported

API Availability

API Availability

Pricing Information

$80
Monthly, Quarterly, Bi-annually and Annually with discounts.

Pricing Information

$0 per month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

UMAI Restaurant Software

Date Founded

2016

Company Location

Malaysia, Portugal

Company Website

www.umai.io

Company Facts

Organization Name

Chezlist

Date Founded

2026

Company Location

Canada

Company Website

www.chezlist.ca

Categories and Features

Restaurant Management

Employee Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management

Restaurant Reservations

Capacity Monitoring
Deposits / Prepayment Processing
Email Marketing
Feedback Management
Guest Data
Guest Notifications
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Waitlist

Not specified

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