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What is UMAI?

Our customizable booking platform removes fees associated with direct bookings while enabling you to promote and sell distinctive guest experiences. Additionally, reservations can be made at no cost through social media channels like Instagram, Facebook, and Google. You have the ability to set up automated notifications for your guests and implement deposits or cancellation policies for larger groups and special events. UMAI provides comprehensive control and insight into all guest information, including their previous visits and purchasing patterns, which helps you to engage with each guest as if they are a loyal customer. By monitoring your guests across various locations, you can gain a complete understanding of their interactions with your brand. Our system can highlight guests who haven't returned recently, recognize those with upcoming birthdays, and identify individuals you wish to see more frequently. Plus, automated personalized marketing campaigns can enhance your outreach efforts. This approach not only strengthens customer relationships but also drives loyalty and repeat business.

What is Make a Rezzy?

Make a Rezzy is the UK’s leading affordable all-in-one restaurant reservations platform, specifically designed to help small and medium-sized venues increase covers, fill tables, and streamline front-of-house operations efficiently. With a transparent pricing model of just £1 per seated cover and absolutely no subscription fees or hidden costs, Make a Rezzy offers an unbeatable value proposition for restaurants looking to optimise their booking systems. The platform delivers a full suite of features including real-time online booking, automated table allocation, event management, and secure payments with deposit collection to minimise no-shows and cancellations. Comprehensive guest management is supported through detailed profiles and integrated marketing CRM tools that enable personalised communication and promotions. Calendar synchronization with email and SMS reminders ensures guests stay informed and engaged, reducing missed reservations. Seamless POS integrations and advanced analytics empower venues with actionable insights to drive smarter operational decisions and increase profitability. The platform’s risk-free payment model means restaurants only pay for covers that actually arrive, with Make a Rezzy absorbing the cost of no-shows. Hundreds of UK venues rely on Make a Rezzy to optimise their costs while boosting revenues and enhancing guest satisfaction. The intuitive interface allows venues to manage bookings and events easily, freeing up staff to focus on delivering exceptional service. Ultimately, Make a Rezzy helps restaurants grow sustainably with technology that balances efficiency, cost-effectiveness, and customer experience.

Media

Media

Integrations Supported

Google
Google Tag Manager
Meta Pixel
Stripe

Integrations Supported

Google
Google Tag Manager
Meta Pixel
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$80
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UMAI Restaurant Software

Date Founded

2016

Company Location

Malaysia, Portugal

Company Website

www.umai.io

Company Facts

Organization Name

Make a Rezzy

Date Founded

2024

Company Location

United Kingdom

Company Website

www.makearezzy.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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