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What is UMAX?

UMAX provides a modern range of customizable solutions designed for Customer Information Systems (CIS), Customer Relationship Management (CRM), and Asset and Field Services Management, specifically aimed at utility companies and built on the powerful Microsoft Dynamics 365 framework. Our solutions streamline daily operations by incorporating automation and tailored workflows, supported by actionable analytics and insightful data. By adopting automated processes, simplifying user engagement, and offering customer self-service functionalities, organizations can not only boost efficiency but also significantly cut service expenditures. Additionally, our comprehensive omni-channel capabilities offer organizations a deeper understanding of customer behavior, allowing for proactive customer satisfaction management. With our flexible, highly configurable modular platform that seamlessly integrates with external systems, businesses can enhance their operational efficiency. Furthermore, by tapping into the advanced features of the Microsoft platform, organizations can unlock the full value of their utility data, enabling them to excel in a competitive market while simultaneously improving the overall customer experience. Ultimately, our commitment to innovation ensures that utility companies are well-equipped to navigate the challenges of the future.

What is SAS Energy Forecasting?

To enhance decision-making efficiency and effectiveness at various organizational levels, it is crucial to utilize a robust suite of automation tools, scalability options, statistical knowledge, and transparency, all informed by our extensive global experience with utilities. As the energy grid undergoes continuous transformation, employing a forecasting platform capable of processing large data sets is vital for generating insights that penetrate down to the circuit level. SAS Energy Forecasting has proven its effectiveness in delivering comprehensive insights derived from these vast data pools. By offering results that are repeatable, scalable, traceable, and defensible, this solution markedly improves forecasting accuracy across numerous locations and levels of data aggregation. The forecasts generated are not only transparent and thoroughly documented but also enhance communication between internal teams and external stakeholders, thus helping to mitigate the risk of incurring substantial regulatory fines. Additionally, leveraging all available data enables the optimization of investments in smart meters and advanced metering infrastructure, which in turn leads to enhanced operational outcomes. This holistic strategy guarantees that utilities remain responsive and well-informed in an ever-evolving energy environment, ensuring they can adapt to changes swiftly and efficiently. By prioritizing these advanced methods and tools, organizations can position themselves favorably for future challenges in the energy sector.

Media

Media

Integrations Supported

Microsoft Dynamics 365
SAS Data Loader for Hadoop
SAS MDM

Integrations Supported

Microsoft Dynamics 365
SAS Data Loader for Hadoop
SAS MDM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Itineris

Company Location

United States

Company Website

www.itineris.net/north-america/solutionforutilities/

Company Facts

Organization Name

SAS Institute

Date Founded

1976

Company Location

United States

Company Website

www.sas.com/en_hk/software/energy-forecasting.html

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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