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What is UMAX?

UMAX provides a modern range of customizable solutions designed for Customer Information Systems (CIS), Customer Relationship Management (CRM), and Asset and Field Services Management, specifically aimed at utility companies and built on the powerful Microsoft Dynamics 365 framework. Our solutions streamline daily operations by incorporating automation and tailored workflows, supported by actionable analytics and insightful data. By adopting automated processes, simplifying user engagement, and offering customer self-service functionalities, organizations can not only boost efficiency but also significantly cut service expenditures. Additionally, our comprehensive omni-channel capabilities offer organizations a deeper understanding of customer behavior, allowing for proactive customer satisfaction management. With our flexible, highly configurable modular platform that seamlessly integrates with external systems, businesses can enhance their operational efficiency. Furthermore, by tapping into the advanced features of the Microsoft platform, organizations can unlock the full value of their utility data, enabling them to excel in a competitive market while simultaneously improving the overall customer experience. Ultimately, our commitment to innovation ensures that utility companies are well-equipped to navigate the challenges of the future.

What is SmartFusion?

SmartFusion is a comprehensive financial management software tailored for educational institutions, bringing vital information together into one easily accessible platform. Improve your efficiency by being able to view multiple reports and windows at once, which simplifies your daily tasks. Expand your operational capabilities effortlessly with smooth integrations of third-party applications. You can have peace of mind knowing that your sensitive financial information is safeguarded at all times. Take greater command of your processes by removing the hassle of data duplication through fully integrated modules. Enjoy the freedom to work from anywhere, thanks to both cloud functionality and the option to host the system on-site. With built-in features for state and federal reporting, compliance worries are minimized, allowing for easy data accuracy verification. This all enables you to concentrate on what matters most—enhancing the quality of education provided to students. Ultimately, SmartFusion not only facilitates financial management but also fosters a more productive educational environment.

Media

Media

No images available

Integrations Supported

Microsoft Dynamics 365

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Itineris

Company Location

United States

Company Website

www.itineris.net/north-america/solutionforutilities/

Company Facts

Organization Name

Harris School Solutions

Date Founded

1976

Company Location

United States

Company Website

harriscomputer.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Customer Management
Electricity
Natural Gas
Water

Categories and Features

Financial Reporting

Forecasting
General Ledger

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