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What is UMT Unicorn 10?

UMT has unveiled its state-of-the-art Customer Care and Convergent Billing suite known as Unicorn 10 (U10), which comprises a range of integrated products and business solutions tailored for diverse business lines and technologies, including 3G, 4G/LTE, WiMAX, and Multi-play services. The Unicorn suite is meticulously crafted to elevate customer experiences across various sectors and geographical areas, enabling service providers to sustain their competitive advantage in the market. Built on a modular framework, the architecture allows service providers to gradually adopt their billing systems in alignment with their financial capabilities and immediate requirements, thereby ensuring both adaptability and effectiveness. Furthermore, the platform is designed to facilitate the integration of remote offices through a web-based architecture, making it easier for customers to make bill payments from locations distant from the main office. This forward-thinking approach not only enhances operational efficiency but also greatly increases customer accessibility, leading to higher satisfaction rates. As service providers continue to embrace these innovative solutions, they can expect to see transformative impacts on their overall business performance and customer relations.

What is BlueMarble?

BlueMarble operates as a holistic digital platform that seamlessly combines modular commerce, order management, customer support, and partner management, specifically designed for Communication Service Providers (CSPs). Engineered to support 5G and built on a cloud-native foundation, it employs a microservices framework to enhance business agility, enabling rapid development of tailored customer experiences and journeys. The BlueMarble Commerce suite stands as a comprehensive solution for facilitating omnichannel and multiplay digital commerce tailored for telecommunications customers. Moreover, the BlueMarble BSS adopts a modular architecture, paving the way for new revenue opportunities in the digital realm while accelerating the introduction and expansion of cutting-edge business lines such as IoT, 5G, cloud applications, and virtualized services. This innovative omnichannel and multiplay digital commerce solution is crafted to empower CSPs, using microservices to boost business adaptability and drive their digital transformation initiatives. Consequently, organizations can swiftly respond to shifting market conditions while delivering enriched and engaging customer interactions that enhance overall satisfaction. This adaptability not only fosters loyalty but also positions CSPs for sustained success in an increasingly competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$100000.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Usha Martin Technologies

Company Location

United Kingdom

Company Website

ushamartintech.com/retail-billing/

Company Facts

Organization Name

Comviva

Company Location

India

Company Website

www.comviva.com/products-solutions/digital-systems/bluemarble/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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