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What is UMT Unicorn 10?

UMT has unveiled its state-of-the-art Customer Care and Convergent Billing suite known as Unicorn 10 (U10), which comprises a range of integrated products and business solutions tailored for diverse business lines and technologies, including 3G, 4G/LTE, WiMAX, and Multi-play services. The Unicorn suite is meticulously crafted to elevate customer experiences across various sectors and geographical areas, enabling service providers to sustain their competitive advantage in the market. Built on a modular framework, the architecture allows service providers to gradually adopt their billing systems in alignment with their financial capabilities and immediate requirements, thereby ensuring both adaptability and effectiveness. Furthermore, the platform is designed to facilitate the integration of remote offices through a web-based architecture, making it easier for customers to make bill payments from locations distant from the main office. This forward-thinking approach not only enhances operational efficiency but also greatly increases customer accessibility, leading to higher satisfaction rates. As service providers continue to embrace these innovative solutions, they can expect to see transformative impacts on their overall business performance and customer relations.

What is Enghouse Billing SaaS?

The Enghouse Billing SaaS platform delivers an all-encompassing array of features such as order entry, management, workflow automation, billing, and provisioning, all within a Software as a Service (SaaS) framework. By adopting this SaaS model, Service Providers can effectively enhance their revenue streams while easily introducing cutting-edge telecommunications services. The platform supports the creation and automation of complex workflows through a unified Business Process Management (BPM) system. It offers an efficient solution for order processing and provisioning, which comes with pre-configured integrations for various third-party systems. Moreover, the platform is equipped with built-in support for Salesforce, alongside functionalities for entitlement management, trouble ticketing, and customer self-service capabilities. Additionally, it fully supports e-bill presentment, payment processing, accounts receivable management, and integration with general ledgers, thereby providing a complete financial management solution. With this extensive array of functionalities, the Enghouse Billing platform stands out as an adaptable solution for contemporary telecommunications service providers, catering to their diverse operational needs. In a rapidly evolving telecom landscape, the ability to leverage such a robust platform can significantly enhance a provider's competitive edge.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$100000.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Usha Martin Technologies

Company Location

United Kingdom

Company Website

ushamartintech.com/retail-billing/

Company Facts

Organization Name

Enghouse Networks

Date Founded

1984

Company Location

Canada

Company Website

www.enghousenetworks.com/portfolio/business-support-systems/billing-as-a-service/billing-saas/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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