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What is UMT Unicorn 10?

UMT has unveiled its state-of-the-art Customer Care and Convergent Billing suite known as Unicorn 10 (U10), which comprises a range of integrated products and business solutions tailored for diverse business lines and technologies, including 3G, 4G/LTE, WiMAX, and Multi-play services. The Unicorn suite is meticulously crafted to elevate customer experiences across various sectors and geographical areas, enabling service providers to sustain their competitive advantage in the market. Built on a modular framework, the architecture allows service providers to gradually adopt their billing systems in alignment with their financial capabilities and immediate requirements, thereby ensuring both adaptability and effectiveness. Furthermore, the platform is designed to facilitate the integration of remote offices through a web-based architecture, making it easier for customers to make bill payments from locations distant from the main office. This forward-thinking approach not only enhances operational efficiency but also greatly increases customer accessibility, leading to higher satisfaction rates. As service providers continue to embrace these innovative solutions, they can expect to see transformative impacts on their overall business performance and customer relations.

What is Selcomm?

Selcomm serves as a comprehensive and flexible billing solution designed specifically for communication service providers, offering advanced features that span multiple sales channels, subscription management, complex rating systems, tariffing, discounting, bundled offerings, billing presentations, accounts receivable management, expense tracking, and automated payment processing. Its intuitive user portals allow for the quick setup of new rate plans, while customer self-service capabilities enable subscribers to efficiently handle their accounts, file support requests, check billing histories, download invoices, track usage, and manage services effortlessly. Moreover, the platform includes extensive network and provisioning management, effectively overseeing tasks like onboarding, configuration, mediation, reconciliation, and reporting, all supported by numerous third-party application integrations. Additionally, the sales and order management components feature dealer and retail portals, customizable workflow automation rules, credit checks, activation processes, and enhanced customer service functionalities, which together facilitate the swift launch of new products in the marketplace. Overall, Selcomm distinguishes itself as a powerful platform that adapts to the ever-evolving requirements of service providers, ensuring they remain competitive in a rapidly changing landscape. As such, it promises to be an invaluable asset for companies aiming to enhance their operational efficiency and customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$100000.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Usha Martin Technologies

Company Location

United Kingdom

Company Website

ushamartintech.com/retail-billing/

Company Facts

Organization Name

Selcomm

Date Founded

2016

Company Location

Australia

Company Website

telcobilling.selcomm.net

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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