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What is Ubersmith?

Strategies for Subscription Management in Growing Businesses. We partner with international payment, technology, service, and channel providers to develop and deliver effective subscription management solutions. Our alliances with top service firms worldwide enable us to improve, integrate, execute, and maintain your Ubersmith experience from beginning to end. Located in New York City and operating under INAP, Ubersmith focuses on subscription management software. We provide adaptable, scalable, and unified solutions tailored to meet the billing, infrastructure, and support ticketing requirements of businesses, guaranteeing a frictionless experience. Our goal is to equip organizations with the tools necessary to succeed in a competitive landscape while continuously evolving our offerings to meet changing market demands.

What is ExpressConnect?

Boost your operational efficiency and enhance support services with ExpressConnect, a comprehensive solution designed for optimal maintenance of data centers. Our service is equipped with proactive failure detection capabilities that minimize downtime through advanced hardware monitoring of your servers, storage, and network infrastructures. Say goodbye to the complications of service calls, as our automated support system generates tickets based on real-time alerts, providing continuous coverage day and night. Each ticket is accompanied by fault diagnosis and insightful service information, keeping you consistently informed about your systems' health. With secure, agentless, and email-based functionalities, handling your service tickets is a simple task that can be performed from virtually anywhere at any time. You can conveniently upload relevant technical documents and communicate notes to foster direct collaboration with your engineers. Stay informed about your service tickets’ statuses in real-time and access historical data organized by agreement, location, or date for thorough analysis. Furthermore, ticket placement can be effortlessly integrated into your existing ITSM framework. Utilizing the support data provided, you can enhance your infrastructure project forecasts and fine-tune your maintenance coverage as needed. This comprehensive strategy not only simplifies your operations but also empowers you to adopt a proactive approach to managing your data center effectively, ensuring readiness for any potential challenges that may arise.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Authorize.Net
Braintree
Cisco Duo
Cybersource
MaxMind
Microsoft Azure
PayPal
R1Soft Server Backup Manager
Stripe
Wipro Promax
Worldpay
cPanel

Integrations Supported

Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
Zabbix
Zenoss

API Availability

API Availability

Has API

Pricing Information

$99 per month

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Ubersmith

Date Founded

2001

Company Location

United States

Company Website

www.ubersmith.com

Company Facts

Organization Name

Service Express

Date Founded

1993

Company Location

United States

Company Website

serviceexpress.com/expressconnect/

Categories and Features

Categories and Features

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