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What is Übik?

Übik is a comprehensive cloud-based solution designed for managing veterinary clinics, allowing independent practices to optimize their operations through a unified interface. This system effectively organizes appointments, online reservations, patient records, medical histories, inventory oversight, supplier transactions, payment handling, reminders, hospitalization data, staff evaluations, reporting, and client communications. In contrast to conventional scheduling tools, Übik monitors the entire patient experience from the moment they arrive at the clinic through various stages such as waiting, consultations, payments, and follow-up visits. Its automation capabilities significantly reduce the load of monotonous administrative duties, while the platform’s analytical features, insights into patient patterns, AI-driven summaries, and quality metrics for records enable teams to interpret data more efficiently. Additionally, Übik provides unlimited staff account creation without charging user fees, with its pricing structure linked to the volume of appointments at the clinic, allowing growing teams to onboard more personnel like veterinarians, technicians, receptionists, or administrators without facing extra costs. This platform is especially advantageous for veterinary practices in Mexico, as it includes effective workflows for communication through WhatsApp and handling purchase orders, thereby boosting the overall productivity of the clinic. Furthermore, Übik’s intuitive interface enhances the user experience, making it easier for both staff and clients to navigate the system. As a result, this all-in-one solution not only improves operational efficiency but also fosters better client relationships and care quality.

What is FetchIt?

Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.

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Integrations Supported

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

API Availability

API Availability

Pricing Information

$15/month
Übik starts at $295 MXN/month in Mexico and $99 USD/month in the United States. Pricing is based on completed appointment volume, not users. Every plan includes the complete platform and unlimited staff accounts, with no per-user or per-computer fees. U.S. plans are available at $99, $179, $299, and $499 per month, with additional completed visits billed at tier-based rates. A 3-week free trial is available.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Ubik

Date Founded

2024

Company Location

United States

Company Website

goubik.com

Company Facts

Organization Name

FetchIt

Date Founded

2017

Company Location

United States

Company Website

www.fetchitdata.com

Categories and Features

Categories and Features

Call Tracking

Not specified

Veterinary

Not specified

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