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What is Ulysses Suite?

Ulysses is an advanced, web-based customer service platform that can be easily integrated into public or private cloud environments, as well as implemented directly on client premises. This innovative solution stands out among its competitors by providing swift and effective results while maintaining high quality standards. A key differentiator for Ulysses is its unique, patented SLA-driven workflow action engine, which continuously assesses and monitors your success. By adopting Ulysses, organizations can dramatically reduce the costs linked to customer interactions, thus boosting both their profitability and customer satisfaction levels. Moreover, Ulysses Sales & Marketing functions as an all-encompassing CRM (Customer Relationship Management) system, crafted to enhance business processes efficiently. It includes all essential data required for managing, forecasting, and reporting sales through every stage of the sales life cycle, enabling companies to function at their utmost efficiency. This holistic approach not only simplifies operations but also cultivates stronger relationships with customers, ultimately leading to long-term loyalty. Additionally, Ulysses empowers teams to make data-driven decisions, ensuring that businesses remain agile and responsive to market changes.

What is Repsly?

Repsly's retail execution platform empowers consumer packaged goods (CPG) field teams to enhance their sales performance, ensure adherence to promotional standards, and optimize merchandising execution by providing access to essential data and tools that facilitate smarter work practices within their accounts. The adaptable nature of Repsly's platform equips these teams with various solutions, including ordering, scheduling, data collection, time and mileage tracking, and sales performance reporting, all of which contribute to its distinctive market position. By consolidating data on shelf-level execution and team activities, the Repsly platform aids field teams in making informed decisions that amplify their effectiveness. With over ten years of experience supporting CPG teams, Repsly has facilitated more than 5 million in-store activities each month across 80 countries, showcasing the platform's global impact and reach. This extensive track record highlights the commitment of Repsly to driving success for its users in the competitive retail landscape.

Media

Media

Integrations Supported

Integrations Supported

Integry
Microsoft Dynamics 365
NetSuite
Oracle Fusion Cloud ERP
SAP ERP
Salesforce
Stackreaction
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Reach out to Repsly for pricing info.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QMS Software

Date Founded

1997

Company Location

Ireland

Company Website

www.qms-software.com

Company Facts

Organization Name

Repsly

Date Founded

2008

Company Location

United States

Company Website

www.repsly.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

CPG

Customer Management
Electronic Data Interchange
Pricing Management
Trade Promotion

Field Sales

Not specified

Field Service Management

Customer Database
Electronic Signature
Mobile Access
Routing
Scheduling
Time Clock

Forms Automation

Collaboration
Drag & Drop
Remote Document Access
Rules-Based Workflow
Text Editing

Order Entry

Customer Database
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry

Order Management

Order Entry
Order Fulfillment
Returns Management

Retail Execution

Collaboration Tools
Data Collection
Retail Site Audit
Workforce Management

Sales Force Automation

Customer Database
Field Sales Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Calendar Management
Employee Scheduling
Real-time Scheduling

Time Tracking

Automatic Time Capture
Mobile Time Tracking
Offline Time Tracking
Online Time Tracking

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