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What is Unifonic?

Unifonic is a cutting-edge platform powered by artificial intelligence, aiming to create tailored interactions with customers across various channels. It enables businesses to communicate through numerous methods, including SMS, WhatsApp, Messenger, push notifications, and voice calls, allowing clients to engage through their favored mediums. With more than 100 native integrations with well-known tools like Salesforce, HubSpot, and Shopify, the platform effectively facilitates workflow automation. Moreover, Unifonic's Flow Studio provides pre-built templates for frequently encountered situations, such as abandoned cart alerts, one-time passwords, and chatbot integration, simplifying the setup of automated workflows. This platform enhances marketing strategies and improves operational efficiency through its low-code development features, while also offering 24/7 AI-enhanced customer support. Unifonic reaches a wide audience, achieving an impressive 95% coverage, with over 25 billion messages sent and serving a diverse clientele of more than 5,000 businesses, highlighting its significant industry presence. In addition, its dedication to continuous innovation empowers companies to meet the changing needs of customer engagement effectively. With such a robust framework, Unifonic positions itself as a key player in the landscape of customer interaction solutions.

What is Fyno?

Relieve engineering teams from the complexities of managing notification infrastructure, allowing product teams to take control of their notification processes. Streamline the oversight of template management across various channels through a single, integrated interface. Harness AI-driven analytics to improve engagement through omni-channel messaging significantly. Manage workflows and service providers effortlessly without altering any code. Send out high-volume notifications smoothly while avoiding scaling issues. Facilitate collaboration by organizing channel-specific templates for all communications in one centralized location. Ensure optimal deliverability with smart routing systems and failover strategies. Simplify the administration of your integrations, templates, routes, and workflows in one comprehensive hub. Benefit from real-time analytics, detailed reporting, and practical insights readily available at your fingertips. Fyno delivers immense value across your organization by consolidating logs from multiple communication platforms and service providers, eliminating the hassle of logging into different systems for updates. With Fyno's in-app SDK, you can implement a customizable notification center that seamlessly fits your app's aesthetic. This versatile tool not only boosts communication efficiency but also cultivates a more unified workflow among teams, enhancing overall productivity and collaboration within your organization. By integrating such features, Fyno ensures a more streamlined approach to notifications, empowering teams to focus on their core objectives.

Media

Media

Integrations Supported

Discord
Slack
WhatsApp
AWeber
Agile CRM
Box
Calendly
Drip
Exotel
Google Contacts
HubSpot CRM
HubSpot Customer Platform
Insightly
Kaleyra
Mailchimp
Outreach
QuickBooks Online
Tiendanube
Typeform
Zoom

Integrations Supported

Discord
Slack
WhatsApp
AWeber
Agile CRM
Box
Calendly
Drip
Exotel
Google Contacts
HubSpot CRM
HubSpot Customer Platform
Insightly
Kaleyra
Mailchimp
Outreach
QuickBooks Online
Tiendanube
Typeform
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unifonic

Company Location

Saudi Arabia

Company Website

www.unifonic.com

Company Facts

Organization Name

Fyno

Date Founded

2022

Company Location

India

Company Website

www.fyno.io

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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