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What is Unigma?

Unigma functions as a comprehensive cloud management platform designed to help IT firms optimize their cloud-related tasks. This innovative solution combines various functionalities for monitoring performance, automating processes, and conducting financial assessments tailored to leading public cloud services such as Amazon Web Services, Microsoft Azure, and Google Cloud. Among its essential features are the Cloud Cost Optimizer, Cloud Manager, and Cloud Billing Manager, all of which collaborate to improve cloud efficiency and minimize costs. By leveraging these integrated tools, businesses can achieve greater insight and oversight of their cloud assets, ultimately improving their operational effectiveness in the digital landscape. In addition, this holistic approach fosters a more strategic allocation of resources, ensuring organizations can adapt swiftly to changing demands.

What is HelpNow AutoMSP?

Bespin Global's HelpNow AutoMSP represents a groundbreaking advancement in automating cloud operations by harnessing the power of several collaborative Agentic AI agents, enabling it to perform more than 80% of standard cloud management duties in platforms like AWS and Kubernetes. This sophisticated technology helps businesses reduce the need for manual intervention, accelerates operational workflows, and boosts overall productivity without requiring deep engineering expertise. By processing requests in natural language, the system can identify issues and execute real cloud operations such as resource provisioning, configuration, scheduled backups, monitoring, log analysis, and reporting, all while drawing on Bespin's established cloud operational strategies and a collection of over 400 pre-built automation templates. The innovation employs unique technologies like Context Priming and Context Anchoring, which empower the AI to maintain a consistent understanding and respect specific task boundaries, ensuring reliable execution that mirrors a human engineer's performance while alleviating the strain of monotonous tasks. Furthermore, HelpNow AutoMSP not only enhances productivity but also revolutionizes conventional cloud management practices, offering organizations a comprehensive automation framework that can adapt to their evolving needs. In essence, this solution marks a significant leap forward in how cloud operations are managed, paving the way for greater efficiency and innovation in the field.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Kubernetes

Integrations Supported

Amazon Web Services (AWS)
Kubernetes

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unigma

Date Founded

2015

Company Location

United States

Company Website

www.unigma.com

Company Facts

Organization Name

Bespin Global

Date Founded

2015

Company Location

South Korea

Company Website

www.bespinglobal.com/automsp/

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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