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Ratings and Reviews 0 Ratings
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Highlighted features comprise:
- Monitoring of tickets and tasks related to incoming client requests alongside key project functions
- Gantt-style planning tools that facilitate the creation of visual timelines and strategic roadmaps
- Insights into workloads and resource capacities to effectively manage availability and prevent employee burnout
- Time tracking capabilities that allow for direct timesheet logging tied to individual projects and clients
- A client portal that includes Service Level Agreement (SLA) monitoring for enhanced client interactions
- In-depth reporting functionalities for comprehensive project management and financial assessment.
What is Macinpro?
MacInPro offers an efficient method for producing invoices and timesheets; users simply choose the appropriate tasks or projects, and the necessary document is instantly generated. With support accessible in moments, MacInPro guarantees that help is readily available whenever it's needed. Its ticketing feature compiles information from different sources and displays it on a single, user-friendly page, thus removing the hassle of juggling numerous emails, phone calls, and chat logs—everything vital is unified within one powerful platform. Additionally, MacInPro includes a robust task management system that empowers users to create tasks, assign them to colleagues, organize them into projects, and monitor the time spent on each task. This information can be easily exported into a timesheet format. Furthermore, MacInPro facilitates the establishment of a repository for reusable content and automates the handling of common user challenges. It also allows for the collection of feedback from users regarding their engagements with your team, providing valuable insights that can be utilized to improve the customer experience. By implementing MacInPro, teams can operate with greater efficiency and effectiveness, leading to enhanced productivity and overall satisfaction. The intuitive interface and comprehensive features make it a valuable tool for any organization looking to streamline its workflow.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
€129/month
Free Trial Offered?
Free Version
Pricing Information
$9.25 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
UnitPick
Date Founded
2021
Company Location
Croatia
Company Website
unitlook.com
Company Facts
Organization Name
Macinpro
Company Website
macinpro.com
Categories and Features
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management