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What is United World Telecom?

Established in 1996, United World Telecom (UWT) specializes in telecommunications services aimed at helping businesses expand their international presence. With a robust footprint in the global market, UWT serves thousands of clients worldwide and is renowned for its outstanding quality and service. Our dedication to customer satisfaction is evident through our round-the-clock support and tailored corporate account management. Clients can easily oversee their business VoIP systems through an intuitive online control panel that allows for real-time adjustments of advanced features. As a recognized leader in providing international toll-free and virtual phone numbers, United World Telecom emphasizes the importance of reliable international call forwarding solutions paired with exceptional customer service. Getting started with our services is hassle-free, as we offer phone numbers from more than 160 countries, all ready for quick activation. By choosing UWT, businesses can significantly boost their global communication capabilities and enjoy seamless connectivity across borders. Additionally, our strategic focus on innovation ensures that clients always have access to the latest advancements in telecommunications technology.

What is CallFire?

Employ Voice Broadcast to send essential alerts, promotions, updates, and notifications to a diverse range of audiences such as customers, employees, and voters. Our enhanced process allows you to effortlessly choose both your sender and receiver, enabling you to send out your messages in mere minutes. By tapping into our extensive database, you can acquire local and toll-free numbers to elevate your advertising efforts and track the effectiveness of each campaign. Analyzing these outcomes allows you to make data-driven decisions and gain valuable insights into which strategies work best for your objectives. Our call tracking solution gives you a cost-effective yet powerful way to promote your business. With our Interactive Voice Response (IVR) system, setting up surveys, polls, appointment reminders, payment options, and more becomes a breeze for both incoming and outgoing communications. Customers interact with the system using a simple keypress method. Our IVR technology is designed with user-friendliness in mind, featuring an intuitive drag-and-drop interface along with XML options, ensuring ease of navigation. By implementing IVR systems, you can connect with your customers in innovative ways, significantly enhancing their experience and satisfaction levels. Moreover, this technology not only simplifies communication but also cultivates stronger connections between your business and its customers, fostering loyalty and engagement. Ultimately, adopting these advanced solutions can lead to greater overall success for your organization.

Media

Media

Integrations Supported

APIANT
BoomTown
Campaign Monitor
Capsule
Cognito Forms
Convert Experiences
Easyflow
LeadMaster
Maintenance Care
NationBuilder
Open Dental Software
Real Geeks
Shift
SmartAdvocate
Stackreaction
StreetText
TextDeliver
VisitorTrack
Wufoo
Zapier

Integrations Supported

APIANT
BoomTown
Campaign Monitor
Capsule
Cognito Forms
Convert Experiences
Easyflow
LeadMaster
Maintenance Care
NationBuilder
Open Dental Software
Real Geeks
Shift
SmartAdvocate
Stackreaction
StreetText
TextDeliver
VisitorTrack
Wufoo
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

United World Telecom

Date Founded

1996

Company Location

United States

Company Website

www.unitedworldtelecom.com

Company Facts

Organization Name

CallFire

Date Founded

2005

Company Location

United States

Company Website

www.CallFire.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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