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What is UnityAI?

Care teams are encountering substantial obstacles, characterized by high turnover rates and challenges in delivering the quality, experience, and efficiency they strive for in their roles. We believe that AI has the potential to restore equilibrium and enhance these circumstances. By implementing AI solutions, we can create efficient and harmonious care environments that benefit everyone involved. The complexities of clinical processes differ greatly from one case to another, and we navigate this complexity with the aid of advanced data analytics and AI, which eases the pressure on care teams. Our cutting-edge AI models evaluate real-time data from healthcare facilities and identify the best next steps for each care team member, ensuring that optimal care is provided consistently. This AI technology is integrated smoothly into existing communication methods—such as radio, text, chat, and overhead systems—promoting connectivity and collaboration among the team. Traditionally, the intricate nature of hospital care has obstructed the effective application of technology; however, AI has revolutionized this field by making it possible to utilize data and algorithms to improve care quality significantly. With a collective experience of 25 years, our dedicated team excels at employing data and algorithms to achieve outstanding clinical results at scale, thereby redefining standards in healthcare delivery. Additionally, our unwavering commitment to innovation guarantees that we continue to lead the way in enhancing patient care through technology, paving the path for future advancements. It is our belief that with ongoing dedication, we can further bridge gaps in care and set new benchmarks for excellence in the healthcare industry.

What is CallSara?

CallSara offers AI-powered voice agents that efficiently handle both incoming and outgoing calls, streamline data entry, and support healthcare operations continuously. This advanced system excels in managing appointments—whether booking, altering, or canceling—while also facilitating payment collection through automated reminders, engaging with patients before and after surgical procedures, following up on chronic care, addressing gaps in care, and overseeing communication during care transitions. Additionally, it integrates effortlessly with a variety of electronic health record systems and IVR platforms, such as AthenaHealth, eClinicalWorks, Allscripts, and RingCentral, allowing for a swift implementation process of about 30 days using pre-designed templates. The voice agents are capable of functioning in over 20 different languages and dialects, can escalate complex calls to human staff as needed, and generate transcripts and logs for future analysis. CallSara's mission is to enhance staff productivity, boasting a claim of saving at least two hours of work daily for each employee, reducing no-show rates to below 5%, managing up to 75% of incoming calls, and recovering lost revenue through targeted follow-up methods. In addition, the adoption of CallSara not only improves patient satisfaction levels but also plays a significant role in advancing overall healthcare outcomes, fostering a more effective and responsive healthcare environment. Ultimately, the integration of such technology signifies a leap towards a more efficient system that prioritizes both patient care and operational excellence.

Media

Media

Integrations Supported

Google Cloud Platform

Integrations Supported

3CX
Dentrix
DrChrono
Mango
ModMed
Practice Fusion
RingCentral AI Receptionist
athenaClinicals
iClinic

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

UnityAI

Company Location

United States

Company Website

www.unityai.co

Company Facts

Organization Name

CallSara

Company Location

United States

Company Website

www.callsara.ai/

Categories and Features

Healthcare AI

Not specified

Categories and Features

AI Receptionists

Not specified

Healthcare AI

Not specified

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