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What is UpKeep?

UpKeep is a mobile-centric application designed for the maintenance of facilities and equipment, relied upon by numerous major corporations globally. This software empowers asset and facility management teams to enhance data accuracy and collaborate effectively, leading to increased productivity levels. It offers features that enable users to generate work orders while on the move, maintain oversight of ongoing and future work orders, and assess the condition of various locations. Additionally, UpKeep's user-friendly interface facilitates quick access to essential information, further streamlining maintenance processes.

What is NewWaySERVICE?

NewWaySERVICE is a comprehensive online software solution designed to efficiently handle service requests from customers across various industries. This platform enables users to monitor and oversee all types of service inquiries, including repairs and maintenance, ensuring that no request goes unnoticed. With NewWaySERVICE, each service request, or work order, can be meticulously tracked from inception to completion, allowing for precise documentation of the time invested by technicians on each task. Additionally, the software encompasses essential modules necessary for effective service department management, such as Work Orders, Equipment, Customer Management, Planning, Inventory, Service Contracts, Guarantees, and a Web Portal for easy access. By signing up for a free trial at NewWaySERVICE.com, you can explore its features and optimize your service operations without any initial investment. Once you experience the benefits firsthand, you'll likely find it indispensable for enhancing the efficiency of your service team.

Media

Media

Integrations Supported

Active Directory
Coupa
Domo
Easyflow
HxGN EAM
IBM Maximo Application Suite
KonnectzIT
MachineMetrics
Microsoft Azure
Microsoft Teams
Mingo
NetSuite
QuickBooks Accountants
Scription
Slack
Stackreaction
Tableau
Titan GPS
Workers by Delos
Zapier

API Availability

API Availability

Has API

Pricing Information

Free
Starter - $35 per user per month
Professional - $60 per user per month
Business Plus - $100 per userper month
Free Version
Free Trial Offered?

Pricing Information

$27/month/user or less
You only have to pay for technicians who need to have work orders assigned to them.

You do not have to pay for dispatchers or administrative staff who access the application.

Access to the customer portal is also free for your customers.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

UpKeep Maintenance Management

Date Founded

2014

Company Location

United States

Company Website

www.onupkeep.com

Company Facts

Organization Name

OroLogic Inc.

Date Founded

1996

Company Location

Canada

Company Website

www.NewWaySERVICE.com

Categories and Features

Aviation

Not specified

Aviation Maintenance

Inventory Control
Maintenance Scheduling
Manuals
Work Order Management

Building Maintenance

Asset Tracking
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Condition Monitoring

Not specified

Equipment Maintenance

Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Equipment Management

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Visitor Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Machine Monitoring

Not specified

Maintenance Management

Asset Tracking
Billing & Invoicing
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Recurring Appointments
Scheduling
Task Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Self Service Portal

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Desk

Incident Management
Knowledge Base
Mobile Access
Self Service Portal

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Recurring Appointments
Scheduling
Task Management

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