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What is Upfeed?

Enhance customer engagement with Upfeed's innovative feature-voting system, designed to help businesses efficiently collect crucial feedback. By implementing this feature-voting mechanism, companies can not only expedite their growth but also create products that align closely with user preferences. This strategy is instrumental in uncovering potential areas for product improvement and simultaneously boosting revenue while ensuring high customer retention. Give your users the power to influence future developments by actively gathering their insights and recommendations. Say goodbye to the tedious Trello boards and uncertainty—by implementing a dedicated feedback board, you invite users to play a significant role in the development journey. With the capability to upvote ideas, determining which suggestions resonate best with your audience becomes effortless, allowing for a more strategic prioritization of your product roadmap. This minimizes the risk of investing resources in features that fail to meet customer expectations, and automating follow-ups when new features are introduced helps maintain high levels of user engagement. Establishing a consistent feedback loop is vital for ongoing enhancements. Upfeed brings together all the essential tools needed to craft an exceptional product fueled by customer insights, accompanied by a comprehensive dashboard that supports informed decision-making for your development initiatives. In the end, Upfeed revolutionizes how businesses tackle customer feedback and navigate product development, paving the way for a more collaborative future.

What is Project Echo?

Project Echo is a comprehensive platform designed for SaaS teams to collect and manage customer feedback, encompassing feature suggestions and bug notifications. It boasts a customizable feedback portal that can be set to public, private, or limited access, equipped with features such as voting, comments, duplicate detection, and board oversight tools. Teams can efficiently categorize requests, employ a user-friendly drag-and-drop roadmap, and issue changelog updates to keep contributors informed about new feature launches. The platform also facilitates embedded feedback gathering, supports custom domain configurations, and includes a REST API along with inbound and outbound webhooks, while integrating effortlessly with applications like Linear, Notion, Slack, and Tally. An additional advantage is its MCP server, which allows compatible AI clients, such as Claude and Cursor, to interact with requests, comments, and votes, as well as generate implementation prompts. Users can opt for a free plan that encompasses fundamental features like feedback collection, roadmap oversight, changelog creation, API access, and MCP capabilities, while the enhanced Pro plan introduces options for personalized branding and custom domains. Furthermore, Project Echo is designed to significantly improve the product development experience, ensuring that teams can effectively manage customer insights and optimize their feedback processes. By leveraging this platform, companies can foster stronger connections with their users and drive their innovation forward.

Media

Media

No images available

Integrations Supported

Slack
Cisco ACI
HubSpot CRM
HubSpot Customer Platform
Intercom
Make
Sage CRM
Zapier

Integrations Supported

Slack
Claude
Claude Duet
Claude for Legal
Cursor
Model Context Protocol (MCP)
Notion

API Availability

API Availability

Has API

Pricing Information

$14
Free Trial Offered?

Pricing Information

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Upfeed

Date Founded

2020

Company Location

France

Company Website

www.upfeed.co

Company Facts

Organization Name

Project Echo

Date Founded

2025

Company Location

United States

Company Website

www.projectecho.io

Categories and Features

Customer Satisfaction

Not specified

Categories and Features

Customer Feedback

Not specified

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