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What is Upfirst?

Upfirst serves as a small business answering service that utilizes AI technology, functioning similarly to a virtual assistant by managing calls and collecting information during your absence. This innovative service provides several advantages, including: - Ensuring that your business calls are handled professionally by directing them to a trained agent. - Enhancing your team's knowledge by incorporating FAQs, office hours, company policies, and other essential details. - Sending you summaries of conversations via text or email for your records. - Managing incoming calls, gathering lead information, and directing it to the right team members for follow-up. Additionally, you have the flexibility to personalize your Upfirst agent's voice, greeting, and instructions, allowing for a tailored experience that reflects your brand's identity. By leveraging Upfirst, you can ensure that your business maintains a professional presence even when you're not available.

What is Answering365?

At Answering365, we take great pride in offering outstanding answering services meticulously designed for hospitals, businesses of all sizes, and corporate organizations. Our extensive range of services includes managing inbound calls, delivering messages, dispatching, coordinating appointments, and much more. When you choose Answering365, you can rest easy knowing that every caller will be greeted by a live operator ready to assist them. We distinguish ourselves as a leading answering service tailored specifically to medical practices, hospitals, and any entity that requires constant support. Our dedicated team of skilled virtual receptionists is proficient in handling calls, taking messages, scheduling appointments, and providing additional assistance as needed. With Answering365, the worry of missed calls and unreturned voicemails will no longer be a concern for you. Our commitment lies in ensuring your business runs efficiently, even during times when you are unavailable, which allows you to concentrate on what is truly important. Our goal is not just to enhance your customer service experience but also to deliver dependable support whenever you require it, thereby fostering a relationship of trust and reliability with your clients. We believe that exceptional service is fundamental to your success and strive to continuously improve our offerings to meet your evolving needs.

Media

Media

Integrations Supported

Clio
Google Calendar
Microsoft Outlook
Zapier

Integrations Supported

Clio
Google Calendar
Microsoft Outlook
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$24.95/month for 30 calls
Free Trial Offered?
Free Version

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upfirst

Date Founded

2024

Company Location

United States

Company Website

upfirst.ai

Company Facts

Organization Name

Answering365

Date Founded

1989

Company Location

United States

Company Website

www.answering365.com

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