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What is Upland PSA?

Implementing effective capacity planning and utilization strategies is crucial for optimizing workload efficiency and increasing profitability. By harnessing insights derived from data, you can significantly improve your service operations and strengthen your organization's financial health with the aid of PSA-integrated analytics. Emphasizing the customer experience is vital, and this can be achieved by combining professional service automation with proposal automation, knowledge management, and analysis of customer sentiments. Upland PSA transforms the project delivery landscape for service-oriented businesses, guaranteeing a smooth transition from the initial engagement with clients to long-term success. Our all-encompassing software suite encompasses essential features for meticulous timesheet and expense management, project oversight, customer invoicing, and financial control. Additionally, it offers tools for proposal automation, knowledge management, and gathering customer feedback. With this integrated strategy, you can prioritize customer satisfaction and foster favorable results from the very beginning, laying down a solid groundwork for enduring partnerships. Ultimately, this approach not only enhances operational efficiency but also reinforces your commitment to delivering exceptional value to your clients.

What is Silverbucket?

Silverbucket offers an intuitive resourcing solution that simplifies the creation of resource plans while providing a comprehensive overview of your organization’s resource distribution. This platform enables you to achieve your objectives without the hassle of chaotic spreadsheets or undue stress. With our assistance, you can oversee resources in a manner that enhances both profitability and employee satisfaction. From a unified perspective, you can monitor all projects, personnel, and capacity levels, while also effectively managing skills, competencies, and comparing projected resource plans with actual hours worked. SILVERBUCKET PRODUCT OVERVIEW You can quickly assess the resource landscape from either a company-wide or team-specific viewpoint. Effortlessly allocate resources and receive real-time updates on assignments. Resources can be assigned to individuals or roles, with integrated task management. Tentative bookings support effective project planning. Evaluate actual outcomes against initial plans. Manage holidays and absences seamlessly. Track time efficiently. Silverbucket allows for automated data flow processes. Custom APIs enhance functionality and integration. With a proven record of successful projects, Silverbucket boasts a high recommendation rate and more than 40,000 satisfied users worldwide, reflecting its reliability and effectiveness in resource management. Moreover, our commitment to continuous improvement ensures that we consistently meet the evolving needs of our clients.

Media

Media

Integrations Supported

Deltek Maconomy
HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Microsoft Dynamics 365
Microsoft Power BI
Microsoft SharePoint
PlanMill PSA
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce
Toggl Track
ValueFrame
Visma Severa

Integrations Supported

Deltek Maconomy
HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Microsoft Dynamics 365
Microsoft Power BI
Microsoft SharePoint
PlanMill PSA
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce
Toggl Track
ValueFrame
Visma Severa

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per user per month
Free Trial Offered?
Free Version

Pricing Information

€10/planned person/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upland Software

Date Founded

2012

Company Location

United States

Company Website

uplandsoftware.com

Company Facts

Organization Name

Silverbucket

Date Founded

2009

Company Location

Finland

Company Website

www.silverbucket.com/en/

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Categories and Features

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

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