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What is Upper?

Upper Route Planner is an operating system for route planning, dispatch, delivery management, customer notifications, and fleet operations. It is built for businesses that depend on profitable, on-time routes, including waste hauling companies, medical couriers, distributors, caterers, field service teams, parts suppliers, HVAC companies, pool service teams, and other mobile operations. The platform unifies route optimization, dispatch, driver apps, live tracking, proof of delivery, customer communication, analytics, integrations, and fleet management in one connected workspace. Upper Crew acts as the core operating platform for teams with multiple vehicles, helping dispatchers plan routes, assign stops, manage drivers, capture PODs, and monitor performance. Its Customer Notifications Suite provides branded tracking pages, live ETAs, geofencing, SMS, email, WhatsApp alerts, delivery confirmations, white-label portals, and multilingual customer communication. AI Dispatcher learns from operational patterns and helps automate stop sequencing, real-time re-optimization, driver-skill matching, service-time estimation, vehicle capacity logic, and workload balancing. Upper Fleet connects vehicle records, fuel cards, maintenance schedules, DVIR inspections, telematics, and route-linked reporting so teams can understand vehicle costs in the context of the routes they serve. The platform also supports integrations with tools such as Shopify, WooCommerce, BigCommerce, Magento, QuickBooks, Monday.com, Zapier, Google Sheets, and other business systems. Teams can use plain-language rules such as time windows, vehicle capacity, service territories, driver skills, and workload constraints to help Upper generate more practical daily routes. Its driver mobile app helps drivers follow optimized routes, navigate stops, complete deliveries, capture proof, scan barcodes, and share updates from the field.

What is DispatchTrack?

Commit. Execute. Amaze. As a premier provider of timely delivery management software, DispatchTrack enables leading brands worldwide to achieve successful deliveries 180 million times annually. Since its inception in 2010, our adaptable SaaS platform has transformed delivery operations, making them more interconnected, responsive, and insightful through customizable features that enhance delivery management from start to finish. Our advanced AI-driven routing technology guarantees 98% accuracy for estimated time of arrival in last-mile deliveries, and we are continuously evolving to enhance our performance and support our extensive network of over 2,000 clients globally. When companies assure their customers, DispatchTrack ensures those promises are fulfilled flawlessly and efficiently. This commitment to excellence sets us apart in the competitive landscape of delivery solutions.

Media

Media

Integrations Supported

Asana
BigCommerce
BigMailer
Google Ads
Google Analytics
Google Contacts
Google Tasks
Gravity Forms
Magento
Microsoft Outlook
PrestaShop
WooCommerce
Zapier
osCommerce

Integrations Supported

Agiliron
InfinityX
NetSuite
RETAILvantage
SAP Sales Cloud
VL OMNI

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

DispatchTrack’s comprehensive last mile solution is priced based on the requested number of vehicle licenses. If you’re interested in learning more, we’d be happy to provide a customized quote for your company based on your specific use case.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upper Inc.

Company Location

Canada

Company Website

www.upperinc.com

Company Facts

Organization Name

DispatchTrack

Date Founded

2010

Company Location

Worldwide

Company Website

www.dispatchtrack.com/

Categories and Features

Food Delivery

Dispatch Management

Route Planning

Driver Management

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Management

Not specified

Food Delivery

Not specified

GPS Tracking

Not specified

Logistics

Not specified

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Route Costing
Territory Management

Shipment Tracking

Not specified

Shipping

Not specified

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