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What is Upper?

Upper Route Planner is an operating system for route planning, dispatch, delivery management, customer notifications, and fleet operations. It is built for businesses that depend on profitable, on-time routes, including waste hauling companies, medical couriers, distributors, caterers, field service teams, parts suppliers, HVAC companies, pool service teams, and other mobile operations. The platform unifies route optimization, dispatch, driver apps, live tracking, proof of delivery, customer communication, analytics, integrations, and fleet management in one connected workspace. Upper Crew acts as the core operating platform for teams with multiple vehicles, helping dispatchers plan routes, assign stops, manage drivers, capture PODs, and monitor performance. Its Customer Notifications Suite provides branded tracking pages, live ETAs, geofencing, SMS, email, WhatsApp alerts, delivery confirmations, white-label portals, and multilingual customer communication. AI Dispatcher learns from operational patterns and helps automate stop sequencing, real-time re-optimization, driver-skill matching, service-time estimation, vehicle capacity logic, and workload balancing. Upper Fleet connects vehicle records, fuel cards, maintenance schedules, DVIR inspections, telematics, and route-linked reporting so teams can understand vehicle costs in the context of the routes they serve. The platform also supports integrations with tools such as Shopify, WooCommerce, BigCommerce, Magento, QuickBooks, Monday.com, Zapier, Google Sheets, and other business systems. Teams can use plain-language rules such as time windows, vehicle capacity, service territories, driver skills, and workload constraints to help Upper generate more practical daily routes. Its driver mobile app helps drivers follow optimized routes, navigate stops, complete deliveries, capture proof, scan barcodes, and share updates from the field.

What is OnTime 360?

OnTime 360 is a comprehensive delivery management platform designed to support tailored delivery processes. It offers an extensive array of features at a competitive price point. Among these features are a customizable customer portal, an integrated mobile app for drivers, a dispatch management interface, and a thorough suite for administrative tasks. The software is equipped to provide international service across almost 300 countries and can be adapted to cater to various delivery needs such as couriers, pharmacy deliveries, restaurant services, grocery transport, LTL, B2B deliveries, and non-emergency medical transportation. Users benefit from a low monthly subscription fee that encompasses extensive technical assistance and essential features tailored to their organization's requirements. OnTime's API, EDI Extension, and custom SDK facilitate flexible integrations, allowing for seamless connections with systems like QuickBooks, FreshBooks, or XERO through its built-in extensions. The true strength and adaptability of OnTime 360 can be assessed by signing up for a free account, and for those who prefer a more hands-on experience, scheduling a live demo offers an opportunity to explore the software's capabilities in real time. Overall, OnTime 360 provides a robust solution for businesses seeking effective delivery management tools.

Media

Media

Integrations Supported

Microsoft Excel
Asana
BigCommerce
BigMailer
Google Ads
Google Analytics
Google Contacts
Google Forms
Google Tasks
Gravity Forms
Magento
Microsoft Outlook
PrestaShop
SQL Server
WooCommerce
Zapier
osCommerce

Integrations Supported

Microsoft Excel
FreshBooks
QuickBooks Desktop Premier
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$49/month
Unlimited Users
Unlimited Customers
Unlimited Technical Support
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Upper Inc.

Company Location

Canada

Company Website

www.upperinc.com

Company Facts

Organization Name

Vesigo Studios

Date Founded

1999

Company Location

United States

Company Website

www.ontime360.com

Categories and Features

Food Delivery

Dispatch Management

Route Planning

Driver Management

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture

Digital Signature

Audit Trail
Authentication
Customizable Templates
Mobile Signature
Multi-Party Signing
Progress Tracking

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Online Ordering
Order Management
Routing
Sales Trend Analysis

GPS Tracking

Alerts/Notifications
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Grocery Delivery

Not specified

Last Mile Delivery

Not specified

Mobility

App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging

Online Ordering

Mobile Ordering
Push Notifications
Reporting / Analytics
Secure Payment Processing
White-Label

Order Entry

Customer Database
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

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