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features
design
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What is Upper?

Simplify your delivery workflow by importing all your stops at once, which removes the need for tedious manual data entry. You can effortlessly upload numerous delivery addresses from a spreadsheet format (XLS/CSV), allowing for the addition of hundreds of stops in one go, thereby considerably lessening your workload. By utilizing your own customizable templates for data import, you can plan routes more efficiently, resulting not only in time savings but also in better fuel optimization. Enhance customer satisfaction through the provision of preferred delivery time slots while boosting driver morale by accounting for necessary service times. Experience swift route optimization, allowing you to get on the road with minimal delay, and easily reverse your entire route with just one click. The system also offers the convenience of rearranging stops manually using a straightforward drag-and-drop interface, and efficiently dispatch drivers with a single click for streamlined delivery and route management. Keep your drivers well-informed with clear driving directions and comprehensive delivery instructions while fostering organization within your delivery team. Moreover, keep your customers updated with automatic notifications about their estimated arrival times and delivery progress, thereby enhancing transparency and trust in your service. These innovative features work together to significantly boost overall operational efficiency, greatly improving the delivery experience for both drivers and customers. Furthermore, this comprehensive system is designed to adapt to your specific needs, making it an invaluable tool for optimizing your logistics.

What is Spoke Dispatch?

Spoke Dispatch is an advanced platform tailored for optimizing delivery routes and overseeing dispatch operations, which empowers businesses to improve their delivery efficiency by automatically creating ideal routes based on a starting point and a list of destinations, helping drivers to maximize deliveries while minimizing travel distance. After the routes are set, users get updated estimated arrival times for each location that adjust in real-time as deliveries are completed, and they can also re-optimize remaining stops to avoid traffic and meet delivery deadlines, all while accessing specific details for each stop such as special instructions, access codes, and recipient information. The platform is particularly effective in enabling real-time management and modifications of routes, allowing teams to adjust their plans dynamically, avoid unnecessary detours, and cut down on the time required for daily deliveries. Furthermore, it integrates smoothly with popular navigation apps, offering drivers step-by-step directions directly from their mobile devices. Both drivers and dispatchers can work together efficiently from a centralized dashboard that facilitates route assignments, monitors progress, and handles other critical operational functions, resulting in a more organized and effective delivery process. This all-encompassing strategy not only streamlines logistics but also improves communication among team members, making sure that everyone remains aligned and informed throughout each stage of the delivery cycle. Additionally, the user-friendly interface helps reduce the learning curve for new users, ensuring that they can quickly adapt to the platform’s features and leverage them for enhanced operational efficiency.

Media

Media

Integrations Supported

Google Maps
Shopify
Zapier
Benchmark
BigCommerce
BigMailer
Cognito Forms
Gmail
Google Drive
Google Sheets
Google Tasks
Magento
Microsoft Excel
OpenCart
Paperform
PrestaShop
Spoke Route Planner
Squarespace
WooCommerce
mybizzmail

Integrations Supported

Google Maps
Shopify
Zapier
Benchmark
BigCommerce
BigMailer
Cognito Forms
Gmail
Google Drive
Google Sheets
Google Tasks
Magento
Microsoft Excel
OpenCart
Paperform
PrestaShop
Spoke Route Planner
Squarespace
WooCommerce
mybizzmail

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upper

Company Location

Canada

Company Website

www.upperinc.com

Company Facts

Organization Name

Spoke

Company Location

United Kingdom

Company Website

spoke.com/dispatch

Categories and Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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