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What is Upper?

Upper Route Planner is an operating system for route planning, dispatch, delivery management, customer notifications, and fleet operations. It is built for businesses that depend on profitable, on-time routes, including waste hauling companies, medical couriers, distributors, caterers, field service teams, parts suppliers, HVAC companies, pool service teams, and other mobile operations. The platform unifies route optimization, dispatch, driver apps, live tracking, proof of delivery, customer communication, analytics, integrations, and fleet management in one connected workspace. Upper Crew acts as the core operating platform for teams with multiple vehicles, helping dispatchers plan routes, assign stops, manage drivers, capture PODs, and monitor performance. Its Customer Notifications Suite provides branded tracking pages, live ETAs, geofencing, SMS, email, WhatsApp alerts, delivery confirmations, white-label portals, and multilingual customer communication. AI Dispatcher learns from operational patterns and helps automate stop sequencing, real-time re-optimization, driver-skill matching, service-time estimation, vehicle capacity logic, and workload balancing. Upper Fleet connects vehicle records, fuel cards, maintenance schedules, DVIR inspections, telematics, and route-linked reporting so teams can understand vehicle costs in the context of the routes they serve. The platform also supports integrations with tools such as Shopify, WooCommerce, BigCommerce, Magento, QuickBooks, Monday.com, Zapier, Google Sheets, and other business systems. Teams can use plain-language rules such as time windows, vehicle capacity, service territories, driver skills, and workload constraints to help Upper generate more practical daily routes. Its driver mobile app helps drivers follow optimized routes, navigate stops, complete deliveries, capture proof, scan barcodes, and share updates from the field.

What is Spoke Route Planner?

Spoke Route Planner is an intuitive application tailored for optimizing multi-stop delivery routes, which enables drivers and delivery teams to manage their stops effectively with ease by determining the fastest routes while avoiding traffic congestion and unnecessary detours, leading to quicker deliveries and substantial reductions in time, expenses, and fuel usage. Users can easily input destinations using various methods, such as keypad entries, voice commands, or even uploading spreadsheets, and they have the flexibility to set delivery time windows, prioritize specific stops, and modify stop durations as needed; the app also supports customization of stop orders and provides real-time, accurate arrival predictions, allowing for last-minute changes to ensure plans remain flexible. Furthermore, Spoke integrates smoothly with popular navigation services like Google Maps, Waze, and Apple Maps, and it includes features such as scheduled rest breaks and comprehensive package details to aid in the organization and location of items, ensuring that drivers stay systematic while they are on the road. This blend of features not only enhances delivery efficiency but also significantly boosts overall operational productivity, making Spoke an essential asset for modern logistics. With its user-centric design and robust capabilities, Spoke is poised to transform the way deliveries are managed in today's fast-paced environment.

Media

Media

Integrations Supported

Google Maps
Benchmark
BigCommerce
BigMailer
Cognito Forms
Google Ads
Google Contacts
Google Sheets
Google Tasks
Gravity Forms
Microsoft Excel
OpenCart
SAP Cloud Platform
Service Fusion
Squarespace
Typeform
WooCommerce
osCommerce

Integrations Supported

Google Maps
Spoke Dispatch
Waze

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$10 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Upper Inc.

Company Location

Canada

Company Website

www.upperinc.com

Company Facts

Organization Name

Spoke

Company Location

United Kingdom

Company Website

spoke.com/route-planner

Categories and Features

Food Delivery

Dispatch Management

Route Planning

Driver Management

Categories and Features

Route Planning

Not specified

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