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Ratings and Reviews 18 Ratings
Alternatives to Consider
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RouteGenieRouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.
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MediRoutesMediRoutes is an innovative cloud-based software solution tailored for the management of Non-Emergency Medical Transportation (NEMT) fleets. This comprehensive platform boasts capabilities such as real-time dispatching, automated scheduling, billing, detailed reporting, and seamless API integrations. Specifically designed for transportation service providers, it promotes effective route planning and offers real-time visibility into fleet operations, alongside integration with payers. By minimizing passenger wait times and enhancing the operational efficiency of NEMT providers, MediRoutes ensures reliability through sophisticated scheduling algorithms. It streamlines the coordination of patient transport and collaborates with all major brokers across the United States, solidifying its position as a leader in the NEMT software landscape since its inception in 2008. Furthermore, its ongoing commitment to innovation allows MediRoutes to continually adapt to the evolving needs of the transportation industry.
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Descartes Fleet Performance ManagementDescartes Fleet Performance Management is engineered for organizations running large-scale, complex delivery operations that demand efficiency, visibility, and control. The platform helps enterprises optimize fleet performance, improve resource utilization, and reduce operational costs while supporting more sustainable delivery practices. Using sophisticated route optimization and intelligent planning capabilities, businesses can increase delivery capacity while reducing miles traveled, fuel consumption, and dependency on additional vehicles or drivers. The result is a leaner, more efficient delivery network that maintains high service standards even in demanding logistics environments. The solution provides real-time visibility into fleet and driver activity through integrated mobile technology, enabling dispatchers and operations teams to monitor progress, track performance, and maintain regulatory compliance throughout the day. Dynamic scheduling and live route adjustments allow field operations to respond quickly to changing conditions, improving productivity and delivery reliability. Designed to scale across industries and evolving delivery demands, Descartes helps businesses streamline dispatch operations, improve delivery accuracy, and enhance customer satisfaction from a centralized platform. By combining operational intelligence with sustainability-focused optimization, Descartes enables companies to build faster, smarter, and more environmentally responsible fleet operations.
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OnroOnro is an end-to-end courier management platform built specifically for courier and delivery companies. Onro is designed to serve as the operating system for delivery businesses. Onro uses AI agents to automate dispatch, optimize routes, and manage deliveries from a single unified platform. It covers every role from dispatcher and driver to finance team and customer. Onro supports last-mile, on-demand, same-day, next-day, and pickup-and-delivery workflows, making it a versatile fit whether you run a local courier fleet or a multi-hub regional operation. Dispatchers can automate order assignment, leverage real-time tracking for fast adjustments, and apply advanced route optimization algorithms to minimize costs and improve on-time performance. Beyond dispatch, Onro covers the full courier ecosystem, including end-to-end order lifecycle management, billing and invoicing, accounting, chain of custody tracking, and role-based permissions. The built-in courier billing software automatically generates and sends invoices to business customers, supports tax rules, and integrates with popular payment gateways to keep cash flow under control. The platform is fully white-label that allows courier businesses to deploy branded customer and driver apps, a dispatcher console, and an admin dashboard, all under their own domain and identity. Apps are available in multiple languages, and support for additional payment gateways including Stripe, PayPal, and more. Onro has been built around courier requirements over years, making it a purpose-built solution rather than a generic delivery management tool, and is recognized as a top courier software platform. It's a strong fit for courier and delivery companies looking to scale operations, reduce manual work, and deliver a branded experience to their customers and drivers.
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DetrackStreamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. Integrations Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly - orders sync automatically, customers get notified instantly and drivers receive jobs in real-time. Test drive all features for free It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.
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CXT SoftwareCXT Software is transforming delivery logistics with an autonomous, intelligent, and trusted TMS platform. Built for courier and last-mile delivery providers, our platform automates dispatching, optimizes routes, and secures every delivery with verifiable proof and chain-of-custody capabilities. We help logistics companies across healthcare, retail, distribution, and high-compliance industries scale efficiently while improving customer service. Our complete suite includes advanced operations tools, a driver-focused app, and a configurable client portal — all designed to simplify delivery management while enabling your team to focus on growth. CXT Software seamlessly integrates with your business, connecting with warehouse management systems, accounting software, CRMs, and third-party shipper systems to create a unified workflow. Extensive customization options ensure the platform adapts to your business needs, not the other way around. With 25+ years of experience supporting mission-critical deliveries across North America, we are leading the industry’s shift toward AI-powered, autonomous TMS technology. Discover how CXT Software can streamline and elevate your logistics operations. Schedule your no-pressure demo today.
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Trinium TMSTrinium stands out as a top provider in the field of intermodal trucking and drayage systems, catering to businesses with a driver range from 10 up to over 1,000. Their flagship product, Trinium TMS (Transportation Management System), serves as a comprehensive enterprise solution specifically designed for intermodal trucking firms. Currently, TMS is utilized across every intermodal and cargo sector in both the U.S. and Canada, effectively overseeing both domestic and international container operations. The company aims primarily to enhance its clients' financial performance by adopting industry-leading practices. Trinium has implemented various enhancements that positively impact customer operations, such as boosting revenue per fleet without needing to expand staff. Additionally, they focus on reducing charges related to equipment detention, including Per Diem, Rail Storage, and Port Demurrage. Their mobile communications system significantly enhances dispatcher efficiency and driver productivity, while customer service sees marked improvements through timely and precise updates via EDI and automated emails. Ultimately, Trinium is committed to driving operational excellence for its clients in an ever-evolving industry landscape.
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WEX Field Service ManagementWEX FSM is a cutting-edge cloud platform that aims to streamline all aspects of a contractor's business operations, ranging from scheduling and dispatching to invoicing, payments, and customer management. By consolidating various workflows into a single system, it enables technicians, office staff, and clients to collaborate seamlessly, bolstered by features like real-time location tracking, user-friendly drag-and-drop scheduling, optimized dispatch routing, and a thorough customer history that documents job specifics, equipment information, notes, and images. The system also simplifies the creation of quotes and proposals, manages pricing catalogs, and offers instant mobile invoicing and payment capabilities. With functionalities that support recurring service agreements, provide flexible financing options, and include integrated payment processing, WEX FSM enhances cash flow by reducing the time spent on invoicing and collections. Additionally, it integrates smoothly with accounting software such as QuickBooks and offers extensive reporting and analytics tools that deliver critical business insights. A dedicated mobile app further equips field technicians to manage their duties effectively and collect payments on-site, ultimately allowing contractors to thrive in a competitive environment. As a result, WEX FSM not only boosts operational efficiency but also empowers businesses to grow and adapt in an ever-evolving marketplace.
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WaitWellWaitWell is built to reduce wait times and service friction in high-volume environments. The platform enables organizations to coordinate appointments and walk-in traffic through a secure, scalable system. Customers can engage through QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions in natural language, explains available services, and routes customers into the correct line or appointment path. Customers receive live queue updates and AI-powered wait time forecasts that set clear expectations before arrival. WaitWell includes strong real-time reporting and operational visibility. Waillo Insights builds on this foundation by enabling managers to ask plain-language questions of their data, helping them identify trends, uncover bottlenecks, and refine staffing decisions. With integrated payments, an extensive API library, and HIPAA and SOC 2 compliance, WaitWell provides a flexible foundation for efficient, reliable service delivery across one or many locations.
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PocomosReduce the hours spent on double data entry each day and save thousands monthly on fuel expenses through our advanced automation and routing optimization tools powered by Google. Effortlessly manage both one-time and recurring jobs using our job pool along with intuitive drag-and-drop scheduling features. You can conveniently sign up new clients, view your schedule, complete appointments, monitor chemical usage, and perform a variety of tasks right from your mobile device or tablet. Streamline your operations by automating notifications for pre-service, follow-ups, collections, review requests, and other routine activities. Easily handle post payments, resend emails, upload and send files, text, and more through a user-friendly customer account interface. Leverage our comprehensive suite of tools, including Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards, to enhance the effectiveness of your Door-to-Door initiatives while boosting overall productivity. This consolidated approach not only simplifies your workflow but also empowers your team to achieve greater success in their daily operations.
What is Upper?
Upper Route Planner is an operating system for route planning, dispatch, delivery management, customer notifications, and fleet operations. It is built for businesses that depend on profitable, on-time routes, including waste hauling companies, medical couriers, distributors, caterers, field service teams, parts suppliers, HVAC companies, pool service teams, and other mobile operations. The platform unifies route optimization, dispatch, driver apps, live tracking, proof of delivery, customer communication, analytics, integrations, and fleet management in one connected workspace. Upper Crew acts as the core operating platform for teams with multiple vehicles, helping dispatchers plan routes, assign stops, manage drivers, capture PODs, and monitor performance. Its Customer Notifications Suite provides branded tracking pages, live ETAs, geofencing, SMS, email, WhatsApp alerts, delivery confirmations, white-label portals, and multilingual customer communication. AI Dispatcher learns from operational patterns and helps automate stop sequencing, real-time re-optimization, driver-skill matching, service-time estimation, vehicle capacity logic, and workload balancing. Upper Fleet connects vehicle records, fuel cards, maintenance schedules, DVIR inspections, telematics, and route-linked reporting so teams can understand vehicle costs in the context of the routes they serve. The platform also supports integrations with tools such as Shopify, WooCommerce, BigCommerce, Magento, QuickBooks, Monday.com, Zapier, Google Sheets, and other business systems. Teams can use plain-language rules such as time windows, vehicle capacity, service territories, driver skills, and workload constraints to help Upper generate more practical daily routes. Its driver mobile app helps drivers follow optimized routes, navigate stops, complete deliveries, capture proof, scan barcodes, and share updates from the field.
What is Tookan?
Tookan is a cloud-based solution for Delivery Management and Route Optimization, designed to enhance operational efficiency for businesses. It offers comprehensive features such as delivery management, end-to-end route planning, rider assignment, automated dispatch, and real-time tracking to streamline logistics.
Tookan provides several key interfaces to improve user experience:
1. Central Dashboard: Users can oversee all tasks and monitor delivery personnel through a centralized interface, utilizing robust analytical tools to boost workforce productivity.
2. Customer App: Customers gain the ability to track their orders in real-time, observing their delivery riders' live locations to foster transparency and build trust in the service.
3. Delivery App: Riders are equipped to discover the fastest delivery routes with Tookan, thereby optimizing time and reducing costs, while also having a clear outline of their assignments.
4. Manager App: This interface allows for efficient management of orders and delivery agents from one platform, enabling the generation of detailed analytical reports concerning customer orders.
Additionally, Tookan's seamless integration with various POS and 3PL systems creates a comprehensive technological ecosystem to enhance delivery operations further. This holistic approach ensures that businesses can effectively tackle logistical challenges while maximizing efficiency.
Integrations Supported
BigCommerce
Google Forms
Google Sheets
Magento
Shopify
WooCommerce
Integrations Supported
BigCommerce
Google Forms
Google Sheets
Magento
Shopify
WooCommerce
Braintree
CS-Cart Multi-Vendor
Ecwid
Flipdish
API Availability
Has API
API Availability
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$39 / Month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Upper Inc.
Company Location
Canada
Company Website
www.upperinc.com
Company Facts
Organization Name
JungleWorks
Date Founded
2011
Company Location
United States
Company Website
jungleworks.com/tookan/
Categories and Features
Food Delivery
Dispatch Management
Route Planning
Driver Management
Categories and Features
Courier
Barcode Support
Billing & Invoicing
Customer Database
Dispatch Management
Label Printing
Order Entry
Routing
Scheduling
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Fleet Management
Dispatch Management
Employee Management
GPS Tracking
Routing
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Order Management
Routing
Last Mile Delivery
Not specified
Logistics
3PL
Barcoding / RFID
Container Tracking
Fleet Management
Inventory Management
Order Management
Scheduling
Transportation Management
Mobility
App Management
Barcode Scanning
Data Collection
Forms Automation
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Transportation Dispatch
Billing & Invoicing
Customer Database
Order Management
Routing
Scheduling
Vehicle Tracking
Transportation Management
Billing & Invoicing
Customer Management
Driver Management
Fleet / Equipment Management
Order Management
Quotes / Estimates
Routing
Scheduling
Workforce Management
Budgeting & Forecasting
Contractor Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce