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What is UpsellGuru?
Encourage Your Guests to Place Bids for Room Enhancements
ENHANCING GUEST EXPERIENCE
1. Advance Email Notification
In the days prior to their arrival, guests receive a pre-stay automated email that invites them to enhance their hotel experience through various upgrade options.
2. Bidding for Upgraded Accommodations
Guests can easily submit their bids for different room types using a straightforward slider interface. The hotel then reviews these bids, deciding whether to accept or reject them. Accepted bids allow guests to enjoy upgraded accommodations for an additional charge, while rejected bids ensure their original reservations remain unchanged.
3. ...And Choose Additional Services
Guests are also given the chance to select from a customized menu of extra services aimed at enriching their stay. This added benefit not only enhances their overall experience but also leaves a lasting impression, encouraging them to return in the future. By offering these opportunities, hotels can create a more personalized and enjoyable visit for every guest.
What is ArpónWin Surfing?
In an industry where constant oversight of information is crucial, the Arpon Cloud platform streamlines this task effectively. It allows users to reserve and manage different types of rooms and spaces for groups, providing tools to adjust rates, track account statements, oversee income, and handle electronic invoicing—all remotely, without needing to be on-site. Users can conveniently access and monitor each reservation, along with their corresponding billing and account records. The platform delivers real-time data on operational income from bookings and production statistics for agencies and businesses over designated periods. It supports guest check-ins with or without advance reservations and facilitates modifications to room assignments, folio updates, billing adjustments, and room allocations even prior to guest arrival. In addition, users can track the status and cleanliness of rooms using a mobile device, enabling them to assign housekeeping staff and mark rooms as out of service as needed. Furthermore, the system seamlessly integrates with various external providers, including channel managers and electronic spreadsheets, ensuring that connectivity between platforms is smooth. This all-encompassing approach not only boosts operational efficiency but also significantly enhances the guest experience, leading to higher satisfaction and loyalty. Overall, the Arpon Cloud platform represents a modern solution for managing hospitality operations in a fast-paced environment.
Integrations Supported
Amadeus Central Reservations System (CRS)
Cloudbeds
Expedia
Frontdesk Anywhere
GuestCentrix
Mews
Omnibees
Oracle MICROS POS
Protel Cloud PMS
RMS Cloud
Integrations Supported
Amadeus Central Reservations System (CRS)
Cloudbeds
Expedia
Frontdesk Anywhere
GuestCentrix
Mews
Omnibees
Oracle MICROS POS
Protel Cloud PMS
RMS Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Upsell Guru
Date Founded
2016
Company Location
Germany
Company Website
www.upsellguru.com
Company Facts
Organization Name
Arpón Enterprise
Date Founded
1982
Company Location
Mexico
Company Website
arpon.com.mx/software-pms/
Categories and Features
Pricing Optimization
Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning
Categories and Features
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management