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What is UpsellGuru?
Encourage Your Guests to Place Bids for Room Enhancements
ENHANCING GUEST EXPERIENCE
1. Advance Email Notification
In the days prior to their arrival, guests receive a pre-stay automated email that invites them to enhance their hotel experience through various upgrade options.
2. Bidding for Upgraded Accommodations
Guests can easily submit their bids for different room types using a straightforward slider interface. The hotel then reviews these bids, deciding whether to accept or reject them. Accepted bids allow guests to enjoy upgraded accommodations for an additional charge, while rejected bids ensure their original reservations remain unchanged.
3. ...And Choose Additional Services
Guests are also given the chance to select from a customized menu of extra services aimed at enriching their stay. This added benefit not only enhances their overall experience but also leaves a lasting impression, encouraging them to return in the future. By offering these opportunities, hotels can create a more personalized and enjoyable visit for every guest.
What is DigitalGuest?
We are excited to unveil a holistic guest experience platform that covers every aspect of the guest journey, starting from the planning phase and continuing through to the end of their visit, all conveniently available via a single web application. This adaptable platform effectively combines a variety of services, such as dining options, transportation services, food delivery, local attractions, bike rentals, and additional booking solutions, ensuring everything is consolidated in one easily navigable space. Consequently, guests will have instant access to all the necessary tools for their trip right at their fingertips. They can check in prior to arrival and acquire vital information about their stay well before entering the premises, which heightens their anticipation for the upcoming experience. To facilitate restaurant bookings and a range of leisure activities, various software tools can be seamlessly integrated into the DigitalGuest platform simply by inserting the relevant software links behind the designated buttons. Additionally, to broaden the scope of services and enhance the functionality of DigitalGuest across different sectors, we have incorporated an open API. At any stage of their journey, guests are empowered to effortlessly retrieve all essential information related to their stay, guaranteeing a seamless and pleasurable experience from beginning to end. This forward-thinking strategy not only improves guest satisfaction but also optimizes the management processes for hospitality providers, resulting in a win-win situation for all involved. Ultimately, this platform represents a significant step forward in redefining how guests interact with their accommodations and the surrounding area.
Integrations Supported
Mews
SIHOT
Stayntouch PMS
apaleo
Clock PMS+
Cloudbeds
Frontdesk Anywhere
Guestline
Infor CRM
Kwentra
Integrations Supported
Mews
SIHOT
Stayntouch PMS
apaleo
Clock PMS+
Cloudbeds
Frontdesk Anywhere
Guestline
Infor CRM
Kwentra
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
€1 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Upsell Guru
Date Founded
2016
Company Location
Germany
Company Website
www.upsellguru.com
Company Facts
Organization Name
DigitalGuest
Company Location
Denmark
Company Website
digitalguest.com
Categories and Features
Pricing Optimization
Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning