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What is Upsella?

Upsella offers a groundbreaking SMS upselling solution tailored for Shopify, aimed at increasing customer lifetime value through automated campaigns and AI-powered customer interactions post-purchase. Notable Features: • Tailored Recommendations: Provides personalized product suggestions after purchases to encourage repeat buying and elevate average order value. • Intelligent Sales Assistant: Engages with customer responses, resolves questions, handles objections, and guides conversations toward additional purchases. • Automated Campaign Oversight: Launches sequences targeting post-purchase follow-ups, cart abandonment, browsing abandonment, customer re-engagement, and new signups. • Adaptive Discount Testing: Systematically assesses diverse discount strategies to optimize profitability for each marketing effort. Platform Benefits: • A dedicated toll-free SMS number ensures adherence to carrier regulations. • In-depth revenue monitoring and ROI evaluation for every campaign launched. • Facilitates two-way communication to enhance customer interaction. • Pre-designed upsell templates enable swift deployment. This solution integrates smoothly with Shopify’s order, customer, and product databases, guaranteeing that relevant recommendations are made both smoothly and effectively. Furthermore, it is tailored to meet the specific demands of each business, thereby significantly boosting its overall performance while fostering stronger customer relationships.

What is PRIMIS?

The time when next-day delivery was seen as a distinctive advantage for retailers is gone; it has now become a commonplace expectation for consumers, compelling businesses to seek out unique strategies to build authentic customer loyalty. Primis integrates effortlessly with all leading carrier networks, as well as with newer carriers that are starting to establish their presence in the industry, and we remain flexible in accommodating additional carriers as demand dictates. At Primis, we understand that the post-purchase experience holds equal significance to a brand's success as having an appealing and user-friendly e-commerce site. Neglecting to enhance this critical phase can alienate customers, result in a surge of "where is my order?" queries, and squander key chances to impress and retain your audience. In the current competitive environment, companies must give importance to every facet of the customer journey in order to nurture enduring relationships. This holistic approach not only enhances satisfaction but also positions brands for sustained growth in an ever-evolving market.

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Integrations Supported

Shopify
Amazon
BigCommerce
Magento
Salesforce
WooCommerce

Integrations Supported

Shopify
Amazon
BigCommerce
Magento
Salesforce
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upsella

Date Founded

2025

Company Location

United States

Company Website

upsella.com

Company Facts

Organization Name

PRIMIS

Date Founded

2020

Company Location

United Kingdom

Company Website

primis.cx

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

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