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What is Upstart Auto Retail?

Experience a fully integrated digital retail solution that offers complete control at your fingertips. Upstart Auto Retail combines the convenience of online shopping with cutting-edge in-store digital tools, financing options, and management capabilities, enabling you to craft a seamless omnichannel car buying experience. Streamline the online shopping process for car purchasers while ensuring a smooth transition into your physical showroom, where you maintain full command of the experience. Connect with customers at every interaction and across multiple devices, creating a consistent digital retail environment that allows buyers to formulate their deals online and easily continue their journey in person. Promote transparency by guiding car shoppers throughout the entire buying process, which not only boosts customer satisfaction but also enhances your dealership's overall ratings. Manage critical deal elements, including terms, APRs, discounts, and down payments, in real-time to keep all parties informed. Assist buyers by offering them suitable F&I products and protection plans, as well as presenting appropriate financing solutions. This approach not only elevates customer satisfaction but also increases per vehicle retail (PVR) for your sales team, ultimately laying the groundwork for sustained success in your dealership. By fostering a customer-centric shopping experience, you can build lasting relationships that lead to repeat business and referrals.

What is CarNow?

It all begins with a conversation. To maintain a high level of engagement with your audience, incorporate intuitive prompts and persuasive calls to action that create a rich digital retail environment. This approach allows customers to transition seamlessly from online vehicle purchases to in-store experiences, while dealerships can enjoy a streamlined sales process. Essentially, CarNow operates as a fully transparent platform. With over 100 integrations currently available and ongoing updates, we guarantee that your favorite tools will become even more effective within the CarNow ecosystem. Our dedicated teams provide an onboarding experience in-store, leveraging proven industry best practices to deliver optimal outcomes. Through consistent monthly training sessions, we work to enhance the value you receive from our platform. Our robust video messaging feature is designed for accessibility on both desktop and mobile devices, with customization options available based on department, operational hours, and product category. Moreover, you can further elevate customer interaction and satisfaction with tailored SMS notifications as part of your distinctive video strategy. This comprehensive approach not only enriches the experience for dealerships but also significantly benefits buyers, ensuring that everyone involved enjoys a fluid and satisfying journey. By prioritizing collaboration and innovation, we set the stage for a transformative retail experience.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Google Calendar
Google Chrome
OfferUp
WhatsApp

Integrations Supported

Facebook
Facebook Messenger
Google Calendar
Google Chrome
OfferUp
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upstart

Company Location

United States

Company Website

www.upstart.com/dealers/

Company Facts

Organization Name

CarNow

Date Founded

2014

Company Location

United States

Company Website

www.carnow.com

Categories and Features

Categories and Features

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