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What is Upstart Auto Retail?

Experience a fully integrated digital retail solution that offers complete control at your fingertips. Upstart Auto Retail combines the convenience of online shopping with cutting-edge in-store digital tools, financing options, and management capabilities, enabling you to craft a seamless omnichannel car buying experience. Streamline the online shopping process for car purchasers while ensuring a smooth transition into your physical showroom, where you maintain full command of the experience. Connect with customers at every interaction and across multiple devices, creating a consistent digital retail environment that allows buyers to formulate their deals online and easily continue their journey in person. Promote transparency by guiding car shoppers throughout the entire buying process, which not only boosts customer satisfaction but also enhances your dealership's overall ratings. Manage critical deal elements, including terms, APRs, discounts, and down payments, in real-time to keep all parties informed. Assist buyers by offering them suitable F&I products and protection plans, as well as presenting appropriate financing solutions. This approach not only elevates customer satisfaction but also increases per vehicle retail (PVR) for your sales team, ultimately laying the groundwork for sustained success in your dealership. By fostering a customer-centric shopping experience, you can build lasting relationships that lead to repeat business and referrals.

What is Modal?

Modal's ecommerce solution significantly improves the efficiency of car sales, both in physical showrooms and online, ultimately leading to a more enjoyable experience for buyers. This all-encompassing digital platform enables smooth transactions straight from your dealership's website. It includes features such as instant financing decisions, payment estimates, a variety of F&I products, accessory selections, verified trade-ins, document uploads, and connections to many lenders, including captive finance companies. Additionally, customers can opt for either home delivery or in-store pickup, making the purchasing process even more convenient and appealing when compared to other options in the market. With immediate approvals from a diverse selection of lenders and customized incentives for each customer and vehicle transaction, Modal Checkout integrates seamlessly within your web pages, enhancing buyer confidence and increasing conversion rates. Buyers can conveniently save their progress, return later, or complete their purchase in-person at the dealership, which significantly boosts overall convenience and satisfaction. This comprehensive strategy not only simplifies the buying journey but also fosters enduring relationships with your customers, ensuring their loyalty for future purchases. By offering such a robust set of features, Modal positions your dealership as a leader in customer-centric service.

Media

Media

Integrations Supported

VibeKit

Integrations Supported

VibeKit

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upstart

Company Location

United States

Company Website

www.upstart.com/dealers/

Company Facts

Organization Name

Modal

Date Founded

2015

Company Location

United States

Company Website

modalup.com/platform/

Categories and Features

Categories and Features

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