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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
What is UPWARD?
By providing a user-friendly mobile application specifically designed for sales professionals working in the field, we can turn every customer interaction into a significant corporate resource, thereby driving digital transformation within the sales industry. This strategy enables the conversion of customer interactions into actionable data that can be analyzed and utilized as valuable assets for the organization. Recognizing successful patterns allows for the development of a sales team capable of replicating its achievements consistently. By incorporating location intelligence with customer insights while reducing administrative tasks, we maximize the time available for meaningful customer engagement. The integration of a secure cloud environment facilitates a flexible working style that can easily adapt to different locations. Many organizations, especially larger corporations, are successfully navigating digital transformation within their sales teams across a variety of industries, such as manufacturing, wholesale, finance, information services, construction, real estate, and local government. We strongly believe that operational simplicity is critical for an effective system on the sales floor, as this promotes user engagement and boosts productivity. Furthermore, a system designed with the user in mind can lead to substantial improvements in sales efficiency and contribute significantly to the overarching growth of the business. As sales professionals increasingly rely on technology, the ability to seamlessly access vital information on-the-go is becoming essential for success.
What is Nomalys?
No matter the industry, personnel's effectiveness relies heavily on their capacity to quickly and effortlessly obtain thorough customer and product information. This essential data should be accessible across all mobile devices, including smartphones, tablets, and laptops. Nomalys offers an out-of-the-box mobile application aimed at optimizing the use of customer and prospect details. Our mission is to enable your team to operate more efficiently by allowing them to share pertinent insights with both management and colleagues in real time. The Nomalys mobile application is designed to be easy to set up and navigate, seamlessly connecting your business applications like CRM, ERP, and EDM with mobile technology in just a few clicks. With its unique and intuitive interface, field employees can freely access and promptly update customer and prospect data. The overarching goal is to enhance customer comprehension and refine the prospecting process, ultimately fostering business growth and operational efficiency. By adopting this innovative solution, organizations can markedly improve their agility and effectiveness in a competitive landscape, leading to better decision-making and a stronger market position. This shift not only benefits the present workflow but also lays the foundation for future advancements and scalability.
Integrations Supported
Salesforce
BlackBerry Guard
Cegid Retail
Gamma
Microsoft 365
Sugar Connect
Systematic Columna
Integrations Supported
Salesforce
BlackBerry Guard
Cegid Retail
Gamma
Microsoft 365
Sugar Connect
Systematic Columna
API Availability
Has API
API Availability
Has API
Pricing Information
$21.68 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
UPWARD
Company Location
Japan
Company Website
www.upward.jp/
Company Facts
Organization Name
Nomalys
Date Founded
2009
Company Location
France
Company Website
www.nomalys.com/en/
Categories and Features
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Categories and Features
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management