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What is UrbanBuz?
Unify all customer touchpoints into a singular, all-encompassing platform through our powerful API, effectively bridging both digital and physical experiences while weaving customer service into the entire customer journey and beyond. Identify the specific types of data to collect based on brand and channel to ensure that only relevant information regarding customer interactions is captured. Each individual customer will receive a customized microsite, granting them easy access to their transaction history, vouchers, offers, benefits, and profile updates with minimal effort. Allow customers to securely retrieve their data from any location at any time, promoting both convenience and a sense of trust. Track the influx of new customers by monitoring their registrations, categorized by country, brand, branch, and channel. Set clear performance metrics for your staff to link customers with their transactions and track their advancement in real-time. Conduct a thorough analysis of your customer demographics by country, brand, and branch utilizing the accumulated data, which will deepen your insight into customer behaviors and preferences. This comprehensive strategy not only enhances operational efficiency but also cultivates stronger connections with your clientele by ensuring their data is easily accessible and actionable, ultimately leading to improved customer loyalty and satisfaction. By prioritizing the seamless integration of customer experiences and data management, businesses can truly elevate their service levels.
What is Reevoo?
The significance of the content we collect cannot be overstated, as it wields considerable influence. When customers share images, narrate their experiences, or provide feedback about your brand, it captures the attention of your target audience. Uninspiring content remains uninspiring, no matter its origin. The material sourced from Reevoo stands out because it is genuine and relatable. This authenticity transforms customer interactions into valuable trust-building opportunities. Unlike ordinary software solutions that generate average results, Reevoo aligns its mission with yours, focusing on boosting your return on investment. Trust is essential for an effective content strategy, which is why our pricing structure is designed to be both equitable and transparent. The fees you incur are based on the amount of content we gather and its effectiveness for your brand. While companies produce remarkable products, when they seek authentic insights, individuals often turn to friends or even a kind stranger via Reevoo. By harnessing these real voices, we create a platform that nurtures authentic connections and enhances credibility, ultimately setting you apart in a crowded marketplace. This commitment to fostering genuine interactions contributes significantly to the overall success of your brand's narrative.
Integrations Supported
Fresh Relevance
Pure360
Remarkable Commerce
API Availability
Has API
API Availability
Has API
Pricing Information
$150.00/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
UrbanBuz
Date Founded
2012
Company Location
United Arab Emirates
Company Website
www.urbanbuz.com
Company Facts
Organization Name
Reevoo
Date Founded
2005
Company Location
United Kingdom
Company Website
www.reevoo.com
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback