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What is UrjaNet?

Whether you are leading initiatives in energy management or sustainability, looking to streamline your company's bill processing, or in need of digital support for financial services, the Utility Cloud provides crucial assistance. For those collecting environmental metrics for ESG reports, this platform enables the enhancement of sustainability programs through accurate metrics and data-driven insights. Are you focused on refining your energy management strategies? Conduct thorough energy analyses more effectively, uncovering valuable insights that can boost energy efficiency and drive cost savings. Is it essential for you to organize and optimize your utility bill invoicing and payment processes? Automating bill delivery can simplify the utility bill processing, helping to prevent late payments and reduce billing errors. Additionally, if you are keen on improving your financial applications with alternative data, you can utilize third-party verified, user-permissioned utility bill information to swiftly validate identities and addresses, resulting in more informed lending decisions. By adopting these integrated solutions, your organization can greatly enhance operational efficiency while also cultivating a culture that values sustainability and financial accountability. Ultimately, this approach not only supports immediate operational goals but also aligns with long-term environmental and financial strategies.

What is Salesforce Agentforce Energy & Utilities?

Agentforce Energy & Utilities is Salesforce’s AI-first CRM solution designed specifically for energy and utility companies navigating a rapidly changing industry landscape. Previously known as Energy & Utilities Cloud, it integrates customer, asset, billing, and operational data into one connected ecosystem. The platform combines predictive and generative AI with automation to drive efficiency across sales, service, and field operations. Smart Utility Contact Center capabilities provide agents with real-time account insights, usage data, and personalized next-best actions. Industry-specific CPQ tools support advanced quoting for residential, commercial, multi-site, and commodity-based services. Order management and guided selling simplify complex product configurations and customer onboarding. The built-in Energy & Utilities Data Model ensures seamless management of sales, service, work orders, and asset tracking. Consumer Clean Energy Program Management helps organizations oversee conservation programs and accelerate sustainability goals. Field workforce productivity tools improve scheduling, labor optimization, and incident management. Integration with Data 360 activates unified customer and asset data across applications. Tableau and business intelligence solutions transform operational data into actionable insights. Agentforce Energy & Utilities enables providers to enhance customer experiences, optimize cost-to-serve, and lead the energy transition with confidence.

Media

Media

Integrations Supported

Ndustrial Contxt
Persefoni
WatchWire

Integrations Supported

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$275 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UrjaNet

Date Founded

2010

Company Location

United States

Company Website

urjanet.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/energy-utilities/cloud/

Categories and Features

Energy Management

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Cost / Use Reporting
Energy Price Analysis
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

ESG

Not specified

ESG Reporting

Not specified

Utility Billing

Not specified

Categories and Features

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