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What is Us4U?

Us4U has emerged as a leader in creating innovative software solutions tailored for unemployment claims, with a mission to help organizations reduce their unemployment insurance expenditures. The firm offers user-friendly, cost-effective, and efficient software designed to assist businesses in handling their employment-related financial obligations. Key products from Us4U include UCA 360, UCA-LITE, The Extractor 360, Unemployment Tax Auditor, SIDES 4 U, and Unemployment Team Development, all aimed at boosting operational efficiency and guiding companies through the intricate details of employment costs. Furthermore, Us4U is committed to ongoing innovation, consistently refining its tools to adapt to the changing demands of the workforce environment. This dedication to advancement ensures that clients are equipped with the best resources available to navigate the complexities of unemployment insurance.

What is Daisee?

Daisee creates innovative technology designed to provide profound insights into the behavioral, emotional, and commercial interactions of customers. Utilizing a groundbreaking digital quality scorecard, Daisee automatically evaluates every customer interaction, pinpointing quality assurance challenges that necessitate human attention in critical aspects like compliance, communication, and conduct. This advanced software enables organizations to look beyond mere words and discover the underlying emotions present in their conversations, revealing the true thoughts and feelings of customers. With its ease of deployment across various telephony systems, Daisee empowers businesses to swiftly generate value. Currently, Daisee operates globally, with services available in Australia, New Zealand, and the United States, thereby expanding its reach and enhancing customer experiences worldwide.

Media

Media

Integrations Supported

Integrations Supported

Avaya Aura
Cisco Finesse
Dubber
Five9
MiCloud Connect
MiCollab
MiContact Center Business
Microsoft Dynamics SL
Oracle CPQ
Qlik Cloud Analytics
Tableau
Twilio
Twilio Flex
Vonage Business
Zendesk
Zendesk Talk
Zoom
Zoom Rooms

API Availability

API Availability

Pricing Information

$595.00/year
Free Version

Pricing Information

$89/month
This is an all you can eat monthly charge.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Us4U

Company Location

United States

Company Website

us4u.us

Company Facts

Organization Name

daisee

Date Founded

2017

Company Location

Australia

Company Website

www.daisee.com

Categories and Features

Claims Processing

Not specified

Workforce Management

Budgeting & Forecasting
Employee Lifecycle Management
Variable Workforce

Categories and Features

AI Call Center

Not specified

AI Insurance

Not specified

Artificial Intelligence

For Healthcare
For Sales
For eCommerce
Machine Learning
Natural Language Processing
Predictive Analytics
Process/Workflow Automation

Business Intelligence

Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Quantitative Analysis
Scorecarding

Call Center

Inbound Call Center
Outbound Call Center
Reporting/Analytics

Claims Processing

Compliance Management
Customer Management

Compliance

Compliance Tracking
HIPAA Compliance
Risk Management

Customer Communications Management

Multi-Channel Communications

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Call Center Management
Performance Metrics
Self Service Portal

HIPAA Compliance

Compliance Reporting
For Healthcare
Remediation Management
Risk Management

Insurance Claims Management

Fraud management
Reporting

Natural Language Processing

Part-of-Speech Tagging

Patient Engagement

Appointment Scheduling

Qualitative Data Analysis

Quantitative Content Analysis
Sentiment Analysis

Quality Management

Complaint Management
Compliance Management
Risk Management
Training Management

Sales Coaching

Assessments
Goal Setting / Tracking
Performance Metrics

Telemedicine

HIPAA Compliant

Transcription

AI / Machine Learning
Natural Language Processing (NLP)

Workforce Management

Performance Appraisal

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